Organization Name：
（组织名称） Corporate Infotech Pvt. Ltd.
（组织名称） Corporate Infotech Pvt. Ltd.
Organizational Unit：
（组织单位） Tenders, Rate Contract, Service Provider and related support functions
（组织单位） Tenders, Rate Contract, Service Provider and related support functions
Maturity Level：
（成熟度） Maturity Level 3
（成熟度） Maturity Level 3
Appraisal End Date：
（评估结束日期） May 29, 2017
（评估结束日期） May 29, 2017
Lead Appraiser：
（主任评估师） Seshadri Venkatesan
（主任评估师） Seshadri Venkatesan
Sponsor：
（发起人） Vinod Kumar
（发起人） Vinod Kumar
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: All basic units are at same location, Delhi)
Customer (Not Relevant: Services are provided to customers mainly from government sector. Customer does not influence process selection. Same set of standard processes are followed and minor differences taken care of by tailoring; Not a critical sampling factor.)
Size (Not Relevant: Team size for service work is 3-34. In each project, a team lead schedules and assigns the service requests and monitors them. Depending on team size, more team leads are assigned. Currently projects are not classified into size buckets.)
Organizational Structure: Organization has different groups which is likely to have influence on the process and outcomes.
Type of Work (Not Relevant: Within each group, work performed is similar.)Sampling Factor Values: Tender– AMC (Organizational Structure): Work is performed as per the tender. To deliver the services like FMS & AMC for IT Infrastructure Data centre.
Tender– SITC (Organizational Structure): Work is performed as per the tender to deliver the services like IT hardware & Software supply, installation, testing and commissioning(SITC)
Rate Contract (Organizational Structure): To deliver the products to their customers i.e. products delivered as per rate contract for government body.
Service Provider (Organizational Structure): To deliver the services for • Authorized service provider • Warranty Service Provider • Support service provider. In accordance with service calls received by CRM, which describe the service to be delivered to the customer and responsibilities of the service provider, customer, and end user appropriately.Subgroups: T1: Annual maintenance work is performed as per contract won through tender
68 People, 5 Basic Units
– Tender– AMC
T2: Basic units that perform system installation, testing and commissioning
8 People, 2 Basic Units
– Tender– SITC
RC: Basic units that provide service and support on the basis of rate contract
16 People, 2 Basic Units
– Rate Contract
SP: Work is performed to provide service for a service provider
16 People, 2 Basic Units
– Service Provider
说明：该信息摘自CMMI官网公示，更多详情请点击这里查看。注：CMMI认证有效期3年，过期链接失效。
