Organization Name:
(组织名称) McKesson Corporation
(组织名称) McKesson Corporation
Organizational Unit:
(组织单位) IWS Cardiology Services
(组织单位) IWS Cardiology Services
Maturity Level:
(成熟度) Maturity Level 2
(成熟度) Maturity Level 2
Appraisal End Date:
(评估结束日期) Jan 07, 2016
(评估结束日期) Jan 07, 2016
Lead Appraiser:
(主任评估师) Thomas Klein
(主任评估师) Thomas Klein
Sponsor:
(发起人) Kevin Bursk
(发起人) Kevin Bursk
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: The Services team is based in many offices and remote locations and works with customers all over the United States and Canada.)
Customer (Not Relevant: Work is not performed for specific customers and there is no intention to create customer-specific processes. (Note: some customers request agenda and document templates use site-specific templates, but this does not change the process.))
Size (Not Relevant: The size of work does not impact processes.)
Organizational Structure (Not Relevant: Work is performed the same regardless of manager. Two Directors represent East and West sites, but the same processes are followed by each group.)
Type of Work: All project work falls in to one of three types of work. The organization tailors processes based on the following types: • New installations • Upgrade projects • Add-on projectsSampling Factor Values: New Installs (Type of Work): Customers receiving their first installation of the IWS Cardiology products
Upgrades (Type of Work): Customers receiving a new version of an existing installed product
Add-ons (Type of Work): Existing customers receiving a new component, whether hardware, software module, or serviceSubgroups: New Installs: New installs
32 People, 35 Basic Units
– New Installs
Upgrades: Upgrades
32 People, 23 Basic Units
– Upgrades
Add-ons: Add-ons
16 People, 36 Basic Units
– Add-ons
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