Datamatics Global Services Ltd.-2020-CMMI3

CMMI认证查询 cmmirz 3个月前 (09-15) 49次浏览 0个评论
Organization Name:
(组织名称)
Datamatics Global Services Ltd.
Organizational Unit:
(组织单位)
Software Maintenance and BPM Projects
Maturity Level:
(成熟度)
Maturity Level 3
Appraisal End Date:
(评估结束日期)
Sep 16, 2020
Lead Appraiser:
(主任评估师)
Kamlesh Kothari
Sponsor:
(发起人)
Rahul Kanodia
Sampling Summary:
(抽样汇总)
Sampling Factors: Location (Not Relevant: Organization has a defined set of standard processes to be followed independent of the location where projects are to be followed i.e. Mumbai, Nashik, Puducherry. Centralized PEG is responsible for its development and deployment across locations. Project execution and governance structure is consistent across locations and report to same senior management. Hence this was not considered as relevant sampling factor.)

Customer (Not Relevant: Projects in OU provides services to external customers. All these projects are executed from locations mentioned above hence able to follow defined standard processes. Projects that are managed by customer hence driven by customer processes are not part of this OU. Hence this was not considered as relevant sampling factor.)

Size (Not Relevant: There is no significant variation observed in project sizing hence no process variation observed based on sizing)

Organizational Structure: OU activities are executed prominently within Software and BPM LOS. Software predominantly focussing on software services and BPM focussing on business process management services hence is considered as critical factor.

Type of Work: There are different types of services offered within above mentioned LOS which can impact the process performance. Hence this was considered as critical factor.

Sampling Factor Values: Software Services (Organizational Structure): This LOS predominantly focusses on providing software services

BPM (Organizational Structure): This LOS pre-dominantly focusses on Business Process Management services

Software Maintenance (Type of Work): This includes software maintenance services provided to customer

Accounts Receivable (Type of Work): This includes BPM services related to Accounts Receivable process provided to customer

Accounts Payable (Type of Work): This includes BPM services related to Accounts Payable process provided to customer

Market Research (Type of Work): This includes BPM services related to market study/survey process provided to customer

Scanning, Data Capture and Document Scrutiny (Type of Work): This includes BPM services related to scanning, data capture/scrutiny provided to customers

Subgroups: G1: This sub-group includes projects providing software maintenance services
32 People, 5 Basic Units
– Software Services
– Software Maintenance

G2: This sub-group includes projects providing accounts receivable business process services
10 People, 2 Basic Units
– Accounts Receivable
– BPM

G3: This sub-group includes projects providing accounts payable business process services
253 People, 5 Basic Units
– BPM
– Accounts Payable

G4: This sub-group includes projects providing survey and market research related business process services
14 People, 2 Basic Units
– Market Research
– BPM

G5: This sub-group includes projects providing scanning and data capture business process services
373 People, 8 Basic Units
– BPM
– Scanning, Data Capture and Document Scrutiny


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