Organization Name:
(组织名称) Accenture Delivery Centres in China (CDC)
(组织名称) Accenture Delivery Centres in China (CDC)
Organizational Unit:
(组织单位) SI and AO Services
(组织单位) SI and AO Services
Maturity Level:
(成熟度) Maturity Level 5
(成熟度) Maturity Level 5
Appraisal End Date:
(评估结束日期) Dec 12, 2014
(评估结束日期) Dec 12, 2014
Lead Appraiser:
(主任评估师) Dan He
(主任评估师) Dan He
Sponsor:
(发起人) JIN JIA
(发起人) JIN JIA
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location: Cover the 3 locations across China – Dalian, Shanghai, Guangzhou
Customer (Not Relevant: Although different customers have different project targets, SLAs, which have already been take into account during planning stage – schedule, cost and risk planning. There is no other process variation due to customers.)
Size (Not Relevant: Large projects will be divided into small teams and follow the same CDC process with minimal tailoring, so size is not a sampling factor.)
Organizational Structure (Not Relevant: The organization unit have centralized delivery management team to manage deliveries and services based on one standard QMS. So organizational structure is not a sampling factor.)
Type of Work: There are 2 types of work: development service projects – SI, maintenance service projects-AOSampling Factor Values: Dalian (Location): The service projects in Dalian location
Shanghai (Location): The service projects in Shanghai location
Guangzhou (Location): The service projects in Guangzhou location
AO (Type of Work): The maintenance service projects
SI (Type of Work): The development service projectsSubgroups: SG1-DA: The maintenance service projects in Dalian location
1041 People, 39 Basic Units
– Dalian
– AO
SG2-DS: The service for application development in Dalian location
323 People, 18 Basic Units
– SI
– Dalian
SG3-SA: The maintenance projects in Shanghai location
561 People, 12 Basic Units
– Shanghai
– AO
SG4-SS: The service for application development projects in Shanghai location
222 People, 9 Basic Units
– SI
– Shanghai
SG5-GA: The maintenance projects in Guangzhou location
281 People, 4 Basic Units
– Guangzhou
– AO
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