Effective Computer Solutions S.A.S.-2018-CMMI3

CMMI认证查询 cmmirz 3年前 (2018-02-13) 176次浏览 0个评论
Organization Name:
(组织名称)
Effective Computer Solutions S.A.S.
Organizational Unit:
(组织单位)
Operations
Maturity Level:
(成熟度)
Maturity Level 3
Appraisal End Date:
(评估结束日期)
Feb 14, 2018
Lead Appraiser:
(主任评估师)
Carmen Cecilia Rodriguez
Sponsor:
(发起人)
Dairo Puentes Aros
Sampling Summary:
(抽样汇总)
Sampling Factors: Location (Not Relevant: There is only one location in Bogotá.)
Customer (Not Relevant: They have customers in different sectors, but services are for the SAC product only.)
Size (Not Relevant: They have a standard size projects.)
Organizational Structure (Not Relevant: Only one unit (Operations).)
Type of Work: Effective has different services: SAC Implementation, New Requirements, Training and Support and Maintenance.
Sampling Factor Values: New Requirements (Type of Work): New Requirements
Training (Type of Work): Training
Support and Maintenance (Type of Work): Support and Maintenance
SAC Implementation (Type of Work): SAC Implementation
Subgroups: New Requirements: The Service “New requirements” is to offer the client customized developments on his acquired version of the debt collection software SAC.
3 People, 6 Basic Units
– New Requirements
SAC Implementation: These projects consist of implementing the debt collection software SAC for new clients per the established practices and processes.
3 People, 2 Basic Units
– SAC Implementation
Training: ECS offers the service of training the modules of the debt collection software SAC.
1 People, 3 Basic Units
– Training
Support and Maintenance: It is responsible for manage and solving all incidents categorized as error and query, reported in mantis by customers operating the debt collection software SAC.
1 People, 2 Basic Units
– Support and Maintenance

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