Organization Name：
（组织名称） Sistemas en Punto S.A. de C.V.
（组织名称） Sistemas en Punto S.A. de C.V.
Organizational Unit：
（组织单位） Technical Support Services
（组织单位） Technical Support Services
Maturity Level：
（成熟度） Maturity Level 2
（成熟度） Maturity Level 2
Appraisal End Date：
（评估结束日期） Jun 05, 2015
（评估结束日期） Jun 05, 2015
Lead Appraiser：
（主任评估师） Alma Patricia Gutiérrez Robles
（主任评估师） Alma Patricia Gutiérrez Robles
Sponsor：
（发起人） Simon Alejandro caceres heredia
（发起人） Simon Alejandro caceres heredia
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: The only location of the company is Merida.)
Customer (Not Relevant: The company only serves commercial customers.)
Size (Not Relevant: Basic units are managed by monthly periods, thus they are approximately the same size. Also, the team involved in the organizational unit is small.)
Organizational Structure (Not Relevant: All work performed by the organizational unit is supervised by the Tech Support Manager.)
Type of Work (Not Relevant: The only type of work performed by the organizational unit is technical support to customers.)
Service Type: Services delivered by the organizational unit.Sampling Factor Values: Tech support (Service Type): All services
Other (Service Type): Null valueSubgroups: Subgroup 1: Technical support. This service is managed by periods of time, i.e. by monthly “projects”. These projects are executed sequentially; therefore there is only one on-going project at a time.
3 People, 5 Basic Units
– Tech support
说明：该信息摘自CMMI官网公示，更多详情请点击这里查看。注：CMMI认证有效期3年，过期链接失效。
