Organization Name：
（组织名称） HP Enterprise Services
（组织名称） HP Enterprise Services
Organizational Unit：
（组织单位） Bureau of TennCare
（组织单位） Bureau of TennCare
Maturity Level：
（成熟度） Maturity Level 3
（成熟度） Maturity Level 3
Appraisal End Date：
（评估结束日期） Apr 11, 2013
（评估结束日期） Apr 11, 2013
Lead Appraiser：
（主任评估师） Michael Bradley
（主任评估师） Michael Bradley
Sponsor：
（发起人） Dennis Vaughan
（发起人） Dennis Vaughan
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: The services and development are provided at only one location)
Customer (Not Relevant: There is only one customer)
Size (Not Relevant: Service processes do not vary by size of service; for development, project definition relies, in part, on the effort size)
Organizational Structure (Not Relevant: Processes do not vary by organization providing the services or development)
Type of Work: Processes do vary by type of work performred by the services
Development Life-Cycle: (Development) Work is performed differently in based on the lifecycle used – e.g. waterfall, or accelerated.Sampling Factor Values: Claims Processing (Type of Work): Processing of medical claims
IT Operations (Type of Work): Provision of IT infrastructure services to the organization and other services
Technical Services (Type of Work): Non-project maintenance to applications
Standard (Development Life-Cycle): Development projects that follow the full development process.
Accelerated (Development Life-Cycle): Projects that follow a modified life-cycle when requested by the customer.Subgroups: Claims Processing: Processing of medical claims
58 People, 1 Basic Units
– Claims Processing
IT Operations: Provision of IT infrastucture services to the organization
21 People, 1 Basic Units
– IT Operations
Technical Services: Non-project application maintenance
143 People, 1 Basic Units
– Technical Services
Standard Projects: Development efforts that meet the reauirement to be classified as projects.
17 People, 2 Basic Units
– Standard
Accelerated Projects: Development Projects that the customer has requested follow an accelerated life-cycle
10 People, 2 Basic Units
– Accelerated
说明：该信息摘自CMMI官网公示，更多详情请点击这里查看。注：CMMI认证有效期3年，过期链接失效。
