EVERIS BRASIL CONSULTORIA E NEGOCIOS TI LTDA-2020-CMMI3

CMMI认证查询 cmmirz 4周前 (03-12) 19次浏览 0个评论
Organization Name:
(组织名称)
EVERIS BRASIL CONSULTORIA E NEGOCIOS TI LTDA
Organizational Unit:
(组织单位)
Outsourcing/ITS&S Division
Maturity Level:
(成熟度)
Maturity Level 3
Appraisal End Date:
(评估结束日期)
Mar 13, 2020
Lead Appraiser:
(主任评估师)
Marcelo Amadio
Sponsor:
(发起人)
Cicero Lopes da Silva Filho
Sampling Summary:
(抽样汇总)
Sampling Factors: Location (Not Relevant: All projects located in Sao Paulo, Brazil)
Customer (Not Relevant: Work is performed with similar process for all customers.)
Size (Not Relevant: Work is performed with a similar process, independently of the size of the basic unit or support function. If needed, work is divided in groups.)
Organizational Structure (Not Relevant: Work is carried out within the ITS&S area and Support Areas (e.g.: People, Production))
Type of Work: The work of the organization is divided in 2 types: 1) Web Maintenance, 2) Support
Sampling Factor Values: Support (Type of Work): Support contracts for customers’ escalated systems problem for resolution (N3 Incident resolution)
Web Maintenance (Type of Work): Application Maintenance contract services for customers
Subgroups:
Web Maintenance: Maintenance of WEB Platform – Java, PHP
169 People, 18 Basic Units
– Web Maintenance
Support: Support level 3 of applications – Help Desk
203 People, 19 Basic Units
– Support

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