Organization Name:
(组织名称) everis
(组织名称) everis
Organizational Unit:
(组织单位) everis Centers Group
(组织单位) everis Centers Group
Maturity Level:
(成熟度) Maturity Level 5
(成熟度) Maturity Level 5
Appraisal End Date:
(评估结束日期) Nov 12, 2015
(评估结束日期) Nov 12, 2015
Lead Appraiser:
(主任评估师) Giuseppe Satriani
(主任评估师) Giuseppe Satriani
Sponsor:
(发起人) Jesús Vicente González Martínez
(发起人) Jesús Vicente González Martínez
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location: This factor would be not relevant because every center operates in the same way independently from location: same methodology, and tools; share infrastructure, quality audits, etc. This factor has been selected as relevant because the sponsor asked to explicitally mention each center under the appraisal scope in the SCAMPI register. The inclusion of this factor as a relevant factor is a guarantee that the sample contains a representative number of BUs belonging to all the centers.
Customer (Not Relevant: Not relevant because a customer that work with Everis Centers must accept the standard working protocol established by Everis Centers. For this reason there is always established an adaptation period in which both parties refine the operational topics. At the end of this phase, the customer becomes Everis Centers compatible customer)
Size (Not Relevant: Within the type of work included in the appraisal scope, there are slight differences depending on size that are considered no relevant for segmentation)
Organizational Structure (Not Relevant: This factor is one-to-one correspondent to Location, consequently it has been considered not relevant because the segmentation is guaranteed by Location)
Type of Work: Within the appraisal scope there are significant differences depending on the type of work: DF+DT+CO, DT+CO, COdesdeDTSampling Factor Values: Murcia (Location): Center located in Murcia Spain
Alicante (Location): Center-located in Alicante Spain
Sevilla (Location): Center located in Sevilla
Temuco (Location): Center located in Temuco Chile
Tucuman (Location): Center located in Tucuman Argentina
Uberlandia (Location): Center located in Uberlandia Brasil
DF+DT+CO (Type of Work): Requests of Work (RoW) that include the development of Functional Design, Technical Design and Coding
DT+CO (Type of Work): RoW that include the development of Technical Design and Coding
CO desde DT (Type of Work): RoW that have in input the technical design and that include only the coding phaseSubgroups: Murcia/DF+DT+CO: Requests of Work (RoW) that include the development of Functional Design, Technical Design and Coding executed in Murcia
60 People, 5 Basic Units
– Murcia
– DF+DT+CO
Murcia/DT+CO: RoW that include the development of Technical Design and Coding executed in Murcia
180 People, 5 Basic Units
– Murcia
– DT+CO
Murcia/CO desde DT: RoW that have in input the technical design and that include only the coding phase executed in Murcia
135 People, 30 Basic Units
– Murcia
– CO desde DT
Sevilla/DF+DT+CO: Requests of Work (RoW) that include the development of Functional Design, Technical Design and Coding executed in Sevilla
40 People, 3 Basic Units
– DF+DT+CO
– Sevilla
Sevilla/DT+CO: RoW that include the development of Technical Design and Coding executed in Sevilla
175 People, 6 Basic Units
– Sevilla
– DT+CO
Sevilla/CO desde DT: RoW that have in input the technical design and that include only the coding phase executed in Sevilla
135 People, 18 Basic Units
– Sevilla
– CO desde DT
Alicante/DF+DT+CO: Requests of Work (RoW) that include the development of Functional Design, Technical Design and Coding executed in Alicante
60 People, 4 Basic Units
– DF+DT+CO
– Alicante
Alicante/DT+CO: RoW that include the development of Technical Design and Coding executed in Alicante
140 People, 9 Basic Units
– Alicante
– DT+CO
Alicante/COdesdeDT: RoW that have in input the technical design and that include only the coding phase executed in Alicante
170 People, 15 Basic Units
– Alicante
– CO desde DT
Tucuman/DT+CO: RoW that include the development of Technical Design and Coding executed in Tucuman
15 People, 2 Basic Units
– DT+CO
– Tucuman
Tucuman/COdesdeDT: RoW that have in input the technical design and that include only the coding phase executed in Tucman
85 People, 9 Basic Units
– Tucuman
– CO desde DT
Temuco/DT+CO: RoW that include the development of Technical Design and Coding executed in Temuco
70 People, 3 Basic Units
– DT+CO
– Temuco
Temuco/COdesdeDT: RoW that have in input the technical design and that include only the coding phase executed in Temuco
130 People, 8 Basic Units
– Temuco
– CO desde DT
Uberlandia/DT+CO: RoW that include the development of Technical Design and Coding executed in Uberlandia
8 People, 2 Basic Units
– DT+CO
– Uberlandia
Uberlandia/COdesdeDT: RoW that have in input the technical design and that include only the coding phase executed in Uberlandia
117 People, 6 Basic Units
– Uberlandia
– CO desde DT
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