Organization Name：
（组织名称） everis Spain S.L.U.
（组织名称） everis Spain S.L.U.
Organizational Unit：
（组织单位） Long Terms Applications Maintenance Services within Outsourcing
（组织单位） Long Terms Applications Maintenance Services within Outsourcing
Maturity Level：
（成熟度） Maturity Level 3
（成熟度） Maturity Level 3
Appraisal End Date：
（评估结束日期） Nov 21, 2017
（评估结束日期） Nov 21, 2017
Lead Appraiser：
（主任评估师） Giuseppe Satriani
（主任评估师） Giuseppe Satriani
Sponsor：
（发起人） JAVIER MESONES
（发起人） JAVIER MESONES
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: Every service operates in the same way independently from location; they use same methodology (COM), same tools; they share infrastructure, quality audits, etc.)
Customer: The service management is different if the customer belongs to Public Administration or to the Private market sector
Size (Not Relevant: No significant differences in service management; if the service size change, the only topic the OU adapts is the structure of the management layer (more then one service manager) but each of them works by following the same methodology and tools; in these cases IWM is slightly stronger than in small services not significant for segmenting based on this factor.)
Organizational Structure (Not Relevant: Every service within the appraisal scope, operates in the same way; they use same methodology (COM), same tools; they share infrastructure, quality audits, etc.)
Type of Work (Not Relevant: The appraisal scope only includes maintenance type of services; within this type of service the OU manages corrective, evolutionary and support types of works. The only significant difference in management is related to evolutionary type of work when the work size is big. In these cases the COM methodology asks to breakdown the work in smaller ones, each of them managed in the same way of the smaller types of work. In these cases IWM PA covers major importance)Sampling Factor Values: Public Administration (Customer): Services whose customer belongs to some local, central or European public administration
Private Sector (Customer): Services whose customer is not Public AdministrationSubgroups: PPAA: Services whose customer is a Public Administration (local, national or European)
243 People, 8 Basic Units
– Public Administration
Private: Services whose customer is not a Public Administration (local, national or European)
615 People, 15 Basic Units
– Private Sector
说明：该信息摘自CMMI官网公示，更多详情请点击这里查看。注：CMMI认证有效期3年，过期链接失效。
