everis Spain, S.L.U.-2018-CMMI5

Organization Name：
（组织名称） everis Spain, S.L.U.

Organizational Unit：
（组织单位） everis Centers Group

Maturity Level：
（成熟度） Maturity Level 5

Appraisal End Date：
（评估结束日期） Oct 17, 2018

Lead Appraiser：
（主任评估师） Giuseppe Satriani

Sponsor：
（发起人） FERNANDO EUSEBIO FERNANDEZ

Sampling Summary： （抽样汇总）

Sampling Factors:	Location: This factor would be not relevant because every center operates in the same way independently from location: same methodology, and tools; share infrastructure, quality audits, etc. This factor has been selected as relevant because the sponsor asked to explicitally mention each center under the appraisal scope in the SCAMPI register. The inclusion of this factor as a relevant factor is a guarantee that the sample contains a representative number of BUs belonging to all the centers Customer (Not Relevant: Not relevant because a customer that work with Everis Centers must accept the standard working protocol established by Everis Centers. For this reason there is always established an adaptation period in which both parties refine the operational topics. At the end of this phase, the customer becomes “everis Centers compatible customer”) Size (Not Relevant: Within the type of work included in the appraisal scope, there are slight differences depending on size that are considered no relevant for segmentation and managed as tailoring within the methodology) Organizational Structure (Not Relevant: This factor is one-to-one correspondent to Location, consequently it has been considered not relevant because the segmentation is guaranteed by Location) Type of Work: Within the appraisal scope there are significant differences depending on the type of work: DF+DT+CO, DT+CO, COdesdeDT
Sampling Factor Values:	Murcia (Location): Center located in Murcia Spain Alicante (Location): Center located in Alicante Spain Sevilla (Location): Center located in Sevilla Spain Temuco (Location): Center located in Temuco, Chile Tucumam (Location): Center located in Tucumán, Argentina Uberlandia (Location): Center located in Uberlandia, Brazil Trujillo (Location): Center located in Trujillo, Peru DF+DT+CO (Type of Work): Requests of Work (RoW) that include the development of Functional Specification, Functional and Technical Design Coding and Testing DT+CO (Type of Work): Requests of Work (RoW) that include the development of Functional and Technical Design Coding and Testing COdesdeDT (Type of Work): Requests of Work (RoW) that include the development of Coding and Testing
Subgroups:	Murcia/DF+DT+CO: Services including development of Functional Design (FD), Technical Design (TD) and Coding (CO) executed in Murcia 44 People, 7 Basic Units – Murcia – DF+DT+CO Murcia/DT+CO: Services includes TD development and CO executed in Murcia 135 People, 17 Basic Units – DT+CO – Murcia Murcia/COdesdeDT: Services that have in input the technical design and that include only the coding phase executed in Murcia 251 People, 38 Basic Units – Murcia – COdesdeDT Sevilla/DF+DT+CO: Services including development of Functional Design, Technical Design and Coding executed in Sevilla 29 People, 4 Basic Units – DF+DT+CO – Sevilla Sevilla DT+CO: Services including development of Technical Design and Coding executed in Sevilla 87 People, 13 Basic Units – Sevilla – DT+CO Sevilla/COdesdeDT: Services that have in input the technical design and that include only the coding phase executed in Sevilla 169 People, 27 Basic Units – COdesdeDT – Sevilla Alicante/DF+DT+CO: Services including development of Functional Design, Technical Design and Coding executed in Alicante 58 People, 3 Basic Units – Alicante – DF+DT+CO Alicante/DT+CO: Services including development of Technical Design and Coding executed in Alicante 131 People, 16 Basic Units – DT+CO – Alicante Alicante/COdesdeDT: Services that have in input the technical design and that include only the coding phase executed in Alicante 255 People, 25 Basic Units – Alicante – COdesdeDT Tucuman/DF+DT+CO: Services including development of Functional Design, Technical Design and Coding executed in Tucuman 15 People, 1 Basic Units – DF+DT+CO – Tucumam Tucuman/DT+CO: Services including development of Technical Design and Coding executed in Tucuman 8 People, 1 Basic Units – Tucumam – DT+CO Tucuman/COdesdeDT: Services that have in input the technical design and that include only the coding phase executed in Tucuman 7 People, 3 Basic Units – COdesdeDT – Tucumam Temuco/DT+CO: Services including development of Technical Design and Coding executed in Temuco 17 People, 5 Basic Units – Temuco – DT+CO Temuco/COdesdeDT: Services that have in input the technical design and that include only the coding phase executed in Temuco 110 People, 12 Basic Units – COdesdeDT – Temuco Uberlandia/DT+CO: Services including development of Technical Design and Coding executed in Uberlandia 25 People, 3 Basic Units – Uberlandia – DT+CO Uberlandia COdesdeDT: Services that have in input the technical design and that include only the coding phase executed in Uberlandia 66 People, 5 Basic Units – COdesdeDT – Uberlandia Trujillo/DF+DT+CO: Services that include the development of Functional Design, Technical Design and Coding executed in Trujillo 8 People, 1 Basic Units – Trujillo – DF+DT+CO Trujillo/DT+CO: Services including of Technical Design and Coding executed in Trujillo 20 People, 4 Basic Units – DT+CO – Trujillo Trujillo/COdesdeDT: Services that have in input the technical design and that include only the coding phase executed in Trujillo 45 People, 5 Basic Units – Trujillo – COdesdeDT

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