Customer (Not Relevant: Not Relevant. The company only have one type of customers, the ICT related company. The works are done in the same way regardless customers, there are no significant difference in implementation of processes noticed between projects for different customers.)

Size (Not Relevant: Not Relevant. The size of projects in the organization unit are similar, there is no extremely large or small projects. No notable difference be observed.)

Organizational Structure (Not Relevant: Not Relevant. The target organization has a homologous structure and the same process set are implemented in all development teams. There is no difference in process implementation related to organizational structure.)

Type of Work: Relevant.
Lihe Tech’s project has research development project and Function enhanced maintenance project. They have different requirement research process. The Research development project using customer direct communication. Function enhanced maintenance project using the guidance and prototype. research development project the project manager is required to take most of his/her time on paln, controlling the project and risks.

upg (Type of Work): the function enhancement or maintenance projects

sg_upg: sub-group that responds for upgrade projects
11 People, 2 Basic Units
– upg