Organization Name:
(组织名称) GMD (AI Inversiones Palo Alto II S.A.C.)
(组织名称) GMD (AI Inversiones Palo Alto II S.A.C.)
Organizational Unit:
(组织单位) Application Outsourcing Unit.
(组织单位) Application Outsourcing Unit.
Maturity Level:
(成熟度) Maturity Level 5
(成熟度) Maturity Level 5
Appraisal End Date:
(评估结束日期) Dec 07, 2017
(评估结束日期) Dec 07, 2017
Lead Appraiser:
(主任评估师) Jose Luis Iparraguirre
(主任评估师) Jose Luis Iparraguirre
Sponsor:
(发起人) Lorena Rojas Gargurevich
(发起人) Lorena Rojas Gargurevich
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: Projects considered are developed from the same site in Lima.)
Customer (Not Relevant: This factor is shadowed by the Type of Work factor, becoming the binomial Customer – Type of Work the actual factor affecting the way in which processes are being implemented. Operational processes for each type of work (Testing Factory, Maintenance Contract and Development Projects) follow minor tailoring options when consolidating the project defined process.)
Size (Not Relevant: Size is shadowed by the type of work, being the type of activity determinant when considering the size of the team and the scope of either the projects, or the requests. In consequence the factor is considered only associated to the Type of Work factor.)
Organizational Structure: Development projects may make use of the in house Software Factory, for optimizing the workload of programming resources, or use their own resources, when requested by the customer, when projects are developed at customer facilities.
Type of Work: The organization delivers the following three kind of services: Testing Factory Services, Maintenance Services and Customer Application Development, resulting in a different sample of sub processes being statistically managed.Sampling Factor Values: SWF (Organizational Structure): Projects using the services of the internal software factory for implementing the solutions
NSWF (Organizational Structure): Projects using their own internal resources for implementing the solutions
Testing Factory (Type of Work): Contracts for delivering software certification services, through functional testing and QA reviews.
Maintenance Contracts (Type of Work): Application Management Services contracts
Development Projects (Type of Work): Development projects for implementing turn key solutions for end customersSubgroups: 1.DEV.SWF: Development projects for implementing turn key solutions for end customers, using the services of the internal software factory for implementing the solutions
18 People, 2 Basic Units
– SWF
– Development Projects
2.DEV.NSWF: Development projects for implementing turn key solutions for end customers, using their own internal resources for implementing the solutions
35 People, 2 Basic Units
– Development Projects
– NSWF
3. MAINT: Maintenance contracts for evolving customer applications through enhancement requests.
102 People, 3 Basic Units
– Maintenance Contracts
4. TEST: Testing contracts for certifying development requests as a third party, before the new requests go into production
15 People, 2 Basic Units
– Testing Factory
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