Organization Name：
（组织名称） HCL Technologies Limited
（组织名称） HCL Technologies Limited
Organizational Unit：
（组织单位） Engineering and R&D Services Lines of Business (ERS LOB)
（组织单位） Engineering and R&D Services Lines of Business (ERS LOB)
Maturity Level：
（成熟度） Maturity Level 5
（成熟度） Maturity Level 5
Appraisal End Date：
（评估结束日期） Nov 24, 2017
（评估结束日期） Nov 24, 2017
Lead Appraiser：
（主任评估师） Sankaran Venkataramani
（主任评估师） Sankaran Venkataramani
Sponsor：
（发起人） GH Rao
（发起人） GH Rao
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: As the Organizational Unit has established common processes & policies as part of Organizational Management System that is deployed across locations. Centralized Quality team from Bengaluru has extended team members across locations to ensure that the Organizational Management System established is consistently followed. Basic units across locations perform work pertaining to part of the overall process lifecycle with team members spreading across locations)
Customer (Not Relevant: As the set of standard processes being used & implemented does not differ across customers. Common processes & policies as established in the Organizational Management System are required to be implemented across Customer projects. Only single category of commercial type of projects are being executed by the Organizational Unit. Also Type of work and Disciplines sampling factors defines the kind of customers served by the Organizational Unit)
Size (Not Relevant: As the size does not differentiate the work being performed. Set of standard processes being used do not differ based on size. Work performed based on common Organizational Quality management system do not differ based on size and therefore this has no bearing or distinction on the process execution. Also irrespective of size all the basic units in the Organizational unit are required to follow & implement OU defined policies & processes)
Organizational Structure (Not Relevant: Organizational Structure sampling factor is subsumed in Lifecycle and Disciplines sampling factors that defines the way different work scope being organized as part of the Organizational Unit)
Type of Work: As there are different types of work covering Development work and Services work being performed. Processes used differ across these types of work. Development work is in alignment with CMMI-Dev model and Services work is in alignment with CMMI-SVC model
Lifecycle: Different lifecycle models are used across work types. Development & Enhancement work with non-agile and agile lifecycle, maintenance lifecycle, support lifecycle, testing & regression testing lifecycle and PLM Implementation lifecycles are being used
Disciplines: Work is being performed across different disciplines such as software, electronics and mechanical where the processes used differ across these disciplinesSampling Factor Values: Development Work (Type of Work): Development work comprises of development & enhancement, maintenance work across software, electronics and mechanical disciplines. These type work involves development of new product or enhancement or maintenance of existing software / product features covering the activities such as requirements development, design, construction and testing phases
Services Work (Type of Work): Services work comprises of support, testing and regression testing scope for software disciplines. These type of work involves providing L1 and L2 support based on the service tickets reported by end users of software product / platforms, creating / modifying test cases that would verify a requirement in a software product and execute test cases, analyzing / reporting of the test results
Development & Enhancement-Non-Agile (Lifecycle): This type of work involves the software / electronics development of new product or enhancement of existing product features covering the activities such as requirements development, design, construction and testing phases
Development & Enhancement-Agile (Lifecycle): This type of work involves the software development of new software or enhancement of existing features following the Agile development methodology
Maintenance (Lifecycle): This type of work involves analyzing, fixing and testing of multiple software / mechanical product defects reported and releasing them
Product Lifecycle Management (PLM) Implementation (Lifecycle): This type of work involves blue printing, configuration, customization, integration and optimization of various product lifecycle management systems
Support (Lifecycle): This type of work involves providing L1 and L2 support based on the service tickets reported by end users of software product / platforms
Testing (Lifecycle): This type of work involves creating / modifying test cases that would verify a requirement in a software product and execute the test cases and analyzing / reporting of the test results
Regression Testing (Lifecycle): This type of work involves execution of automated test scripts to verify the functionality of a product and reporting the test results
Software (Disciplines): Development, maintenance and testing of software products and applications
Electronics (Disciplines): Design, development and verification of hardware boards and FPGA / ASIC
Mechanical (Disciplines): Modeling & detailing of mechanical components using CAD/CAE ToolsSubgroups: SG1 Dev Work with Non-Agile for Software: Development & enhancement work with non-agile lifecycle for Software discipline
291 People, 12 Basic Units
– Development Work
– Development & Enhancement-Non-Agile
– Software
SG2 Dev Work with Non-Agile for Electronics: Development and enhancement work using non-agile lifecycle for Electronics discipline
25 People, 5 Basic Units
– Electronics
– Development & Enhancement-Non-Agile
– Development Work
SG3 Dev Work with Agile for Software: Development and enhancement work for software discipline using Agile lifecycle
665 People, 26 Basic Units
– Development Work
– Development & Enhancement-Agile
– Software
SG4 Dev Work with Maintenance for Software: Maintenance lifecycle for Software discipline
369 People, 19 Basic Units
– Software
– Maintenance
– Development Work
SG5 Dev Work with Maintenance for Mechanical: Maintenance lifecycle for Mechanical discipline
494 People, 13 Basic Units
– Development Work
– Maintenance
– Mechanical
SG6 Dev Work with PLM for Software: Product Lifecycle Management (PLM) implementation for Software discipline
31 People, 5 Basic Units
– Software
– Product Lifecycle Management (PLM) Implementation
– Development Work
SG7 Services Work with Support lifecycle for Software: Services work with support lifecycle used for Software discipline
205 People, 10 Basic Units
– Services Work
– Support
– Software
SG8 Services Work with Testing Lifecycle for Software: Services work with Testing Lifecycle for Software Discipline
393 People, 21 Basic Units
– Software
– Testing
– Services Work
SG9 Services Work with Regression Testing for Software: Services work with Regression testing lifecycle for Software
288 People, 15 Basic Units
– Services Work
– Regression Testing
– Software
说明：该信息摘自CMMI官网公示，更多详情请点击这里查看。注：CMMI认证有效期3年，过期链接失效。
