Organization Name：
（组织名称） Hewlett Packard Enterprise Globalsoft Pvt Ltd
（组织名称） Hewlett Packard Enterprise Globalsoft Pvt Ltd
Organizational Unit：
（组织单位） Customer Solution Centre, Pointnext – Projects managed and executed from Bengaluru
（组织单位） Customer Solution Centre, Pointnext – Projects managed and executed from Bengaluru
Maturity Level：
（成熟度） Maturity Level 3
（成熟度） Maturity Level 3
Appraisal End Date：
（评估结束日期） Oct 29, 2018
（评估结束日期） Oct 29, 2018
Lead Appraiser：
（主任评估师） Sankararaman Dhandapani
（主任评估师） Sankararaman Dhandapani
Sponsor：
（发起人） Radhakrishnan PN
（发起人） Radhakrishnan PN
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: OU operates out of one location)
Customer (Not Relevant: Processes do not vary based on customer or customer category. Processes do vary based on type of service. However, that is covered in another sampling factor.)
Size (Not Relevant: Projects work within shifts. The overall team is divided into sub-teams that work on different areas of work and across shifts. Hence the effective team size is in the range of 15. In addition, work within a project is of repetitive nature as well.)
Organizational Structure: OU consists of Business Units. Business Objectives are allocated to Business Units and project execution is by the business units
Type of Work: Processes vary based on type of service / type of project.Sampling Factor Values: AMS (Organizational Structure): HPE Adaptive Management Services help customers to manage and operate their environment including infrastructure, Infra applications, workloads and resources.
A and PS (Organizational Structure): HPE Advisory and Professional Services deliver Implementation services to HPE Pointnext customers remotely with minimal delivery risk to business.
RIMM (Type of Work): Remote Infrastructure Monitoring and Management
NaaS (Type of Work): Network as a Service
Professional Services (Type of Work): Professional Services in the area of network design and implementation
Managed Services (Type of Work): Implementation services that are managed by CSCBSubgroups: AMSRIMM: Projects delivering RIMM services in AMS BU
30 People, 7 Basic Units
– RIMM
– AMS
AMSNaaS: Projects in AMS BU delivering NaaS services
128 People, 1 Basic Units
– AMS
– NaaS
APSPS: Projects in A&PS BU providing professional services
108 People, 5 Basic Units
– Professional Services
– A and PS
APSMS: Projects in A&PS business unit providing managed services
18 People, 2 Basic Units
– AMS
– Managed Services
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