Organization Name:
(组织名称) HM Health Solutions
(组织名称) HM Health Solutions
Organizational Unit:
(组织单位) Contact Center Solutions
(组织单位) Contact Center Solutions
Maturity Level:
(成熟度) Maturity Level 3
(成熟度) Maturity Level 3
Appraisal End Date:
(评估结束日期) Sep 07, 2018
(评估结束日期) Sep 07, 2018
Lead Appraiser:
(主任评估师) Albert Truesdale
(主任评估师) Albert Truesdale
Sponsor:
(发起人) clayton ash
(发起人) clayton ash
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location: Pennsylvania, Other
Customer (Not Relevant: There is one customer base and the processes are not performed differently.)
Size (Not Relevant: All projects are similar in size and the processes are not performed differently.)
Organizational Structure (Not Relevant: All projects are managed under the direction of the same senior management. No differences in process implementation were noted.)
Type of Work (Not Relevant: All types of work use the same processes.)Sampling Factor Values: 100% (Location): Pennsylvania
Other (Location): 0%Subgroups: 1: Pennsylvania
32 People, 2 Basic Units
– 100%
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