Organization Name:
(组织名称) IBM
(组织名称) IBM
Organizational Unit:
(组织单位) Client Innovation Center, Spanish South America (Chile, Colombia, Peru, Uruguay and Venezuela). Maintenance, Development and Testing services.
(组织单位) Client Innovation Center, Spanish South America (Chile, Colombia, Peru, Uruguay and Venezuela). Maintenance, Development and Testing services.
Maturity Level:
(成熟度) Maturity Level 5
(成熟度) Maturity Level 5
Appraisal End Date:
(评估结束日期) Oct 30, 2015
(评估结束日期) Oct 30, 2015
Lead Appraiser:
(主任评估师) Jose Luis Iparraguirre
(主任评估师) Jose Luis Iparraguirre
Sponsor:
(发起人) Alejandro Yvorra
(发起人) Alejandro Yvorra
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location: Although the process assets are implemented in a common manner, due to the heterogeneous geographical distribution of the countries, it was decided to validate the impact of the site
Customer (Not Relevant: No impact from the customer side other than the minor adjustments derived for the specific tools in place and the different environments and architectures in place)
Size (Not Relevant: Only contracts greater than 9 resources are considered, so the use of the whole asset is involved in delivering the service)
Organizational Structure (Not Relevant: Structure is common for all the subgroups)
Type of Work: The OU deals with two types of activities, resulting in two types of processes: Software Factory, and Testing FactorySampling Factor Values: Chile (Location): Services delivered to customers locally in Chile
Colombia (Location): Services delivered to customers locally in Colombia
Peru (Location): Services delivered to customers locally in Peru
Uruguay (Location): Services delivered to customers locally in Uruguay
Venezuela (Location): Services delivered to customers locally in Venezuela
Testing Factories (Type of Work): Services for testing functionally applications and versions
Software Factories (Type of Work): Services for analyzing, designing and implementing customer requirementsSubgroups: 1. Chile. SW: Projects delivering Software Factory services in Chile
151 People, 5 Basic Units
– Chile
– Software Factories
2. Chile. TF: Projects delivering Testing Factory services in Chile
60 People, 2 Basic Units
– Testing Factories
– Chile
3. Colombia. SW: Projects delivering Software Factory services in Colombia
40 People, 2 Basic Units
– Colombia
– Software Factories
4. Colombia. TF: Projects delivering Testing Factory services in Colombia
36 People, 1 Basic Units
– Testing Factories
– Colombia
5. Peru. SW: Projects delivering Software Factory services in Peru
102 People, 2 Basic Units
– Peru
– Software Factories
6. Peru. TF: Projects delivering Testing Factory services in Peru
135 People, 2 Basic Units
– Testing Factories
– Peru
7. Uruguay. SW: Projects delivering Software Factory services in Uruguay
94 People, 2 Basic Units
– Uruguay
– Software Factories
8. Uruguay. TF: Projects delivering Testing Factory services in Uruguay
16 People, 1 Basic Units
– Testing Factories
– Uruguay
9. Venezuela. SW: Projects delivering Software Factory services in Venezuela
108 People, 2 Basic Units
– Venezuela
– Software Factories
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