Organization Name：
（组织名称） IDNE S. DE R.L. DE C.V. (IDEAN)
（组织名称） IDNE S. DE R.L. DE C.V. (IDEAN)
Organizational Unit：
（组织单位） Post Sale Service (Servicio de post venta)
（组织单位） Post Sale Service (Servicio de post venta)
Maturity Level：
（成熟度） Maturity Level 2
（成熟度） Maturity Level 2
Appraisal End Date：
（评估结束日期） Jan 29, 2018
（评估结束日期） Jan 29, 2018
Lead Appraiser：
（主任评估师） David Arteaga Gil
（主任评估师） David Arteaga Gil
Sponsor：
（发起人） Jose Luis Flores Santana
（发起人） Jose Luis Flores Santana
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: No effect on implementation. The service unit has a unique office in Guadalajara, Mexico. The location is not relevant for the process usage.)
Customer (Not Relevant: No effect on implementation. The service unit provide support for clients with the same standard process. Organization has defined a standard process to be executed uniformly across every service request to ensure consistent results and quality.)
Size (Not Relevant: No effect on implementation. Any consultant of the organization could solve a service request. All the service requests are usually solved by one consultant. Eventually, the consultant who received the service request could transfer the ticket to another more specialized consultant.)
Organizational Structure (Not Relevant: No effect on implementation. Any consultant of the organization could receive and solve a service request.)
Type of Work (Not Relevant: No effect on implementation. The scope of scampi is the Post Sales Service of the company which provides support to the clients with current maintenance contract.)
Type of organization: The entire OU is the sample.Sampling Factor Values: All Projects (Type of organization): Contains the service unit which is the OU. Contains all the work in the OU.
No Projects (Type of organization): A null value, and would result in a subgroup that contained no projects.Subgroups: Support Service Unit: Provides support to clients in defined software products.
6 People, 1 Basic Units
– All Projects
说明：该信息摘自CMMI官网公示，更多详情请点击这里查看。注：CMMI认证有效期3年，过期链接失效。
