Organization Name：
（组织名称） IDS Comercial S.A. de C.V.
（组织名称） IDS Comercial S.A. de C.V.
Organizational Unit：
（组织单位） Custom Application Development, Software Factory and Application Management Services Operational Units.
（组织单位） Custom Application Development, Software Factory and Application Management Services Operational Units.
Maturity Level：
（成熟度） Maturity Level 5
（成熟度） Maturity Level 5
Appraisal End Date：
（评估结束日期） Apr 11, 2017
（评估结束日期） Apr 11, 2017
Lead Appraiser：
（主任评估师） Jose Luis Iparraguirre
（主任评估师） Jose Luis Iparraguirre
Sponsor：
（发起人） Iker Vila Gallardo , Janet Gutierrez Figueroa
（发起人） Iker Vila Gallardo , Janet Gutierrez Figueroa
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: Both sites considered are working for the same customers, using the same set of processes.)
Customer (Not Relevant: Operational processes are always based on the same set of processes following the standard tailoring guidelines.)
Size (Not Relevant: All the projects developed by the company follow the MIDS methodology, splitting the work to be done in iterations.)
Organizational Structure (Not Relevant: Structure is common for all the units, having the direct delivery team, supported by the Process Team, the PMO & Quality Team and the Training support.)
Type of Work: The organization delivers the following three kind of services: Software Factory services, Application Management Services and Customer Application Development, resulting in a different sample of sub processes being statistically managed.Sampling Factor Values: Software Factory (Type of Work): Projects developed either for internal CAD projects, or for final customers, covering the lower stages of the life cycle.
Application Management Services (Type of Work): Projects developed in the framework of a long term contract, taking care of activities for running the business (corrective tickets), and change the business (implementing minor enhancements, on existing applications).
Customer Application Development (Type of Work): Projects developed from scratch for developing new systems, or new relevant functionalities in existing systems, for final customers.Subgroups: 1.SWF: Projects developed either for internal CAD projects, or for final customers, covering the lower stages of the life cycle.
79 People, 7 Basic Units
– Software Factory
2. AMS: Projects developed in the framework of a long term contract, taking care of activities for running the business (corrective tickets), and change the business (implementing minor enhancements, on existing applications).
47 People, 5 Basic Units
– Application Management Services
3. CAD: Projects developed from scratch for developing new systems, or new relevant functionalities in existing systems, for final customers.
85 People, 14 Basic Units
– Customer Application Development
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