ACCENTURE Inc.-2015-CMMI3

Organization Name：
（组织名称） ACCENTURE Inc.

Organizational Unit：
（组织单位） MARRIOTT IT DELIVERY RUN TEAMS in Bangalore, Manila and Washington DC

Maturity Level：
（成熟度） Maturity Level 3

Appraisal End Date：
（评估结束日期） Mar 20, 2015

Lead Appraiser：
（主任评估师） Rajiv Nag

Sponsor：
（发起人） Kathryn Dickey

Sampling Summary： （抽样汇总）

Sampling Factors:	Location: There are 3 locations – the process followed may vary across locations Customer (Not Relevant: No – there is only one customer for this OU) Size (Not Relevant: No – the work does not depend on the size of the team or the size of the service requests) Organizational Structure: The organization is structured into two sub units – each handling different sets of applications Type of Work (Not Relevant: The type of work is the same across the OU)
Sampling Factor Values:	IDC (Location): India Delivery Centre, located in Bangalore India PDC (Location): Philippines Delivery Centre located in Manila, Philippines USA (Location): The Delivery centre located in Washington DC CS (Organizational Structure): Channel Sales applications MKL (Organizational Structure): Marketing and Loyalty programs
Subgroups:	S1: IDC CS – these are the CS projects being executed primarily from India 14 People, 1 Basic Units – IDC – CS S2: The Marketing and Loyalty group based primarily in India 25 People, 2 Basic Units – MKL – IDC S3: Channel Sales unit operating primarily from Manila, Philippines 11 People, 1 Basic Units – PDC – CS S4: Channel Sales unit operating primarily out of Washington, DC 21 People, 1 Basic Units – CS – USA

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