Ricoh India Limited-2016-CMMI3

CMMI认证查询 cmmirz 5年前 (2016-08-29) 172次浏览 0个评论
Organization Name:
Ricoh India Limited
Organizational Unit:
Government SI,DPO and MDS Departments
Maturity Level:
Maturity Level 3
Appraisal End Date:
Aug 30, 2016
Lead Appraiser:
Vinit Maheshwari
Rajiv Bhatia
Sampling Summary:
Sampling Factors: Location (Not Relevant: There is one location in appraisal scope)
Customer: There are two types of customers – government and commercial
Size (Not Relevant: There is no differentiation in processes by number of staff. However; there is difference by type of work)
Organizational Structure: There are three departments – Government SI, MDS and DPO
Type of Work: There are three types of work -document processing , managed document services and system integration service deliveries
Sampling Factor Values: Government (Customer): Government customer
Commercial (Customer): Commercial customer
MDS (Organizational Structure): MDS department
DPO (Organizational Structure): DPO department
Government SI (Organizational Structure): Government SI department
Managed document services (Type of Work): Managed document services related work
Document processing (Type of Work): Document processing related work
System Integration (Type of Work): System Integration services
Subgroups: SG1: MDS department , managed document services and commercial customers
55 People, 7 Basic Units
– Commercial
– Managed document services
SG2: Government customers , Document processing , DPO department
5 People, 2 Basic Units
– Document processing
– Government
SG3: Government customers, Government SI Department ,System Integration
20 People, 7 Basic Units
– Government SI
– Government
– System Integration

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