Organization Name：
（组织名称） FISERV India Pvt. Ltd
（组织名称） FISERV India Pvt. Ltd
Organizational Unit：
（组织单位） IT delivery from NOIDA and Pune locations
（组织单位） IT delivery from NOIDA and Pune locations
Maturity Level：
（成熟度） Maturity Level 5
（成熟度） Maturity Level 5
Appraisal End Date：
（评估结束日期） Feb 06, 2013
（评估结束日期） Feb 06, 2013
Lead Appraiser：
（主任评估师） Gururaj Managuli
（主任评估师） Gururaj Managuli
Sponsor：
（发起人） Shrihari Gokhale
（发起人） Shrihari Gokhale
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: Not relevant. Multi locations – but work performed is similar an seamless with same project sometimes spanning both locations. Not a critical sampling factor; However, both NOIDA and PUNE location projects will be considered selecting the projects as coverage factor.)
Customer (Not Relevant: Not relevant. Projects are broadly based on QMS and minor differences taken care of by tailoring; Not a critical sampling factor.)
Size (Not Relevant: Size does not have any significant impact on how work gets done other than some tailoring)
Organizational Structure: Organization has different groups which is likely to have influence on the process and outcomes.
Type of Work (Not Relevant: Not considered relevant. There are Development, Maintenance and Testing type of projects. However, the sponsor”s focus is on Development projects. Hence this is not considered as critical sampling factor for formulating subgroups. However, all types of projects will be considered for sampling while selecting the projects.)Sampling Factor Values: DIS (Organizational Structure): Depository Institution Services (DIS) projects
Divestitures (Organizational Structure): Divestitures and Corporate Functions projects
DPS (Organizational Structure): Digital Payment Solutions(DPS) Projects
FIG (Organizational Structure): Financial Institutions Group(FIG) projectsSubgroups: DIS: Projects for DIS unit
741 People, 31 Basic Units
– DIS
Divestitures: Projects for Divestitures unit
77 People, 6 Basic Units
– Divestitures
DPS: Projects for DPS unit
291 People, 22 Basic Units
– DPS
FIG: Projects within FIG unit
483 People, 36 Basic Units
– FIG
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