Organization Name：
（组织名称） INSA
（组织名称） INSA
Organizational Unit：
（组织单位） CENIT SAP
（组织单位） CENIT SAP
Maturity Level：
（成熟度） Maturity Level 2
（成熟度） Maturity Level 2
Appraisal End Date：
（评估结束日期） Feb 27, 2015
（评估结束日期） Feb 27, 2015
Lead Appraiser：
（主任评估师） Giuseppe Satriani
（主任评估师） Giuseppe Satriani
Sponsor：
（发起人） Francisco Jose Argente del Castillo muñoz
（发起人） Francisco Jose Argente del Castillo muñoz
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: Standard activities, they not depends on the geographical location)
Customer (Not Relevant: The CENIT concept is to have standard activities, not depending on the customers; sometimes, specific customers have specific adaptations that do not affect in a significant way the standard process)
Size: There is a difference in terms of life-cycle if a project is categorized as Major or Minor
Organizational Structure (Not Relevant: CENIT SAP is a flat organization organized in a matrix way: SAP Modules and Customer Managers that execute projects in a standard way)
Type of Work: There is a difference between development and corrective projectsSampling Factor Values: Major (Size): Projects categorised as major in the customer relationship agreement (major of 24h of effort)
Minor (Size): Projects categorised Minor in the customer relationship agreement (less of 24h of effort)
Development (Type of Work): Development projects: new functionalities, new applications, changes in old functionalities
Maintenance (Type of Work): Corrective maintenance and small changes (less than 24 hours effort) in old functionalitiesSubgroups: Major Development: Development projects categorised as major according to the How to document with the customer
49 People, 73 Basic Units
– Major
– Development
Minor Development: Development projects categorised as minor according to the How to document with the customer
22 People, 50 Basic Units
– Development
– Minor
Corrective: Corrective maintenance and small developments (minor than 24 effort hours)
60 People, 155 Basic Units
– Minor
– Maintenance
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