State IT Agency, SOC Ltd-2013-CMMI2

Organization Name：
（组织名称） State IT Agency, SOC Ltd

Organizational Unit：
（组织单位） All Service Functions

Maturity Level：
（成熟度） Maturity Level 2

Appraisal End Date：
（评估结束日期） May 31, 2013

Lead Appraiser：
（主任评估师） Pieter van Zyl

Sponsor：
（发起人） Freeman Nomvalo

Sampling Summary： （抽样汇总）

Sampling Factors:	Location (Not Relevant: Services are performed through the nine provinces of South Africa, however this does not influence the service request process.) Customer (Not Relevant: The customer type does not influence the request for services. Different government customers request their the services in a standard way.) Size (Not Relevant: Services size does not influence the selection of the services, it is the type of work.) Organizational Structure (Not Relevant: All services report into the SITA organisation.) Type of Work: The type of service influences the process for requesting and providing the services.
Sampling Factor Values:	Managed Infrastructure (Type of Work): Managed Infrastructure type services. Managed LAN & Desktop (Type of Work): Managed LAN & Desktop type services. Managed Applications (Type of Work): Managed Applications Type Services. Support and Transaction Services (Type of Work): Support and Transaction Services type services. Value Added Services (Type of Work): Value Added Services Types
Subgroups:	Managed Infrastructure: Managed Infrastructure Type Services 190 People, 38 Basic Units – Managed Infrastructure Managed LAN & Desktop: Managed LAN & Desktop type service 535 People, 107 Basic Units – Managed LAN & Desktop Managed Applications: Managed Applications type services 575 People, 115 Basic Units – Managed Applications Support and Transaction Services: Support and Transaction type Services 110 People, 22 Basic Units – Support and Transaction Services Value Added Services: Value Added Type Services 90 People, 18 Basic Units – Value Added Services

说明：该信息摘自CMMI官网公示，更多详情请点击这里查看。注：CMMI认证有效期3年，过期链接失效。

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