Organization Name:
(组织名称) ITC Infotech Limited
(组织名称) ITC Infotech Limited
Organizational Unit:
(组织单位) Software Development, Support, Testing and Engineering projects executed under ADM, BFSI-ADM,CX, ERP, IDES, DATA and PES Business Units
(组织单位) Software Development, Support, Testing and Engineering projects executed under ADM, BFSI-ADM,CX, ERP, IDES, DATA and PES Business Units
Maturity Level:
(成熟度) Maturity Level 3
(成熟度) Maturity Level 3
Appraisal End Date:
(评估结束日期) Feb 17, 2017
(评估结束日期) Feb 17, 2017
Lead Appraiser:
(主任评估师) Tumu Satish Kumar
(主任评估师) Tumu Satish Kumar
Sponsor:
(发起人) Sushma Rajagopalan
(发起人) Sushma Rajagopalan
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: Majority of projects under the Organization Unit (OU) are executed at Bangalore location except a few projects which are executed at both Pune and Kolkata Locations. The process followed for projects at Pune and Kolkata are consistent with projects at Bangalore location. Hence location does not influence the process.)
Customer (Not Relevant: Projects are executed for multiple customers. However process followed is same irrespective of customers. Hence customer is not an influencing factor.)
Size (Not Relevant: The size is not an influencing parameter. The process followed is not varied by size factor)
Organizational Structure (Not Relevant: The ITC Infotech organization structure does not influence the process followed across OU)
Type of Work: There are 4 types of projects being implemented at ITC Infotech. They are Development, AMS (Application Maintenance), Testing and Engineering services. The process followed by basic units slightly varies based the type of workSampling Factor Values: DEV (Type of Work): Application development / implementation
AMS (Type of Work): Application Maintenance Services
TEST (Type of Work): Application Test Services
ENGG (Type of Work): Engineering ServicesSubgroups: ITCDEV: Subgroup consisting of development or implementation projects
340 People, 35 Basic Units
– DEV
ITCAMS: Subgroup consisting of Application Maintenance Services (AMS) projects
310 People, 25 Basic Units
– AMS
ITCTEST: Subgroup consisting of Application Testing Services projects
42 People, 6 Basic Units
– TEST
ITCENGG: Subgroup consisting of Engineering Services projects
35 People, 7 Basic Units
– ENGG
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