Organization Name:
(组织名称) ITERA
(组织名称) ITERA
Organizational Unit:
(组织单位) CAPC - Centre of project and quality administration
(组织单位) CAPC - Centre of project and quality administration
Maturity Level:
(成熟度) Maturity Level 3
(成熟度) Maturity Level 3
Appraisal End Date:
(评估结束日期) Jul 15, 2016
(评估结束日期) Jul 15, 2016
Lead Appraiser:
(主任评估师) Giuseppe Magnani
(主任评估师) Giuseppe Magnani
Sponsor:
(发起人) Jose Alfredo Calvo
(发起人) Jose Alfredo Calvo
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: There is only one location for the company, and that is Mexico City, México.)
Customer (Not Relevant: There is no effect on the behavior or practices used by the assigned staff that can be traced back to the type of customer)
Size (Not Relevant: The work is not performed differently based on the size of the basic unit or support function.)
Organizational Structure (Not Relevant: there is no effect on the behavior or practices used by the assigned staff that can be traced back to an aspect of the organizational structure of the company)
Type of Work: The CAPC (Centre for Project Management and Quality), offers the following services: * Project Management and Measurement. – Office of Management and Service Management Requirements – Table Measurement and Analysis * Quality Assurance Process and Product * Architecture * TrainingSampling Factor Values: Office of Management and Service Management Requirements (Type of Work): “The Office of Management and Requirements Management Service, serves as the Project Management Office, only that its scope is bounded to the ACDMA. Its main function is to provide timely tracking service requirements (business and technical), which are served by the ACDMA and concluding when they are promoted to release or closure, so your primary responsibility is to contribute to the ACDMA to
Measurement and Analysis Table (Type of Work): “The Office of Management and Requirements Management Service, serves as the Project Management Office, only that its scope is bounded to the ACDMA. Its main function is to provide timely tracking service requirements (business and technical), which are served by the ACDMA and concluding when they are promoted to release or closure, so your primary responsibility is to contribute to the ACDMA to Service Requirements meet their objectives from the outset. ”
Quality Assurance Process and Product (Type of Work): The Service Quality Assurance Process and Product, is to establish and maintain for each of the Services described SDMA – 4, the Plan of Quality of Service, in order to identify activities that help increase quality deliverables of each CDS, as well as the CAPC. For purposes of understanding the present service, quality has two edges: INTERNAL quality EXTERNAL qualitySubgroups: OMGRS: Office of Management and Service Management Requirements
15 People, 1 Basic Units
– Office of Management and Service Management Requirements
MMyA: Table of Measurement and Analysis
12 People, 1 Basic Units
– Measurement and Analysis Table
ACPP: Services of Quality Assurance Process and Product
13 People, 1 Basic Units
– Quality Assurance Process and Product
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