Organization Name:
(组织名称) IVIA Serviços de Informática LTDA
(组织名称) IVIA Serviços de Informática LTDA
Organizational Unit:
(组织单位) IT Outsourcing - Recife
(组织单位) IT Outsourcing - Recife
Maturity Level:
(成熟度) Maturity Level 2
(成熟度) Maturity Level 2
Appraisal End Date:
(评估结束日期) Dec 19, 2014
(评估结束日期) Dec 19, 2014
Lead Appraiser:
(主任评估师) Ana Rouiller
(主任评估师) Ana Rouiller
Sponsor:
(发起人) Marcio Braga
(发起人) Marcio Braga
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: Just one location – Recife)
Customer (Not Relevant: All customers of OU are considered and sampled for this appraisal. The outsourcing processes are the same for all customers)
Size (Not Relevant: Size does not influence the process)
Organizational Structure (Not Relevant: All parts of OU are selected for this appraisal. All work under the OU use the same structure)
Type of Work (Not Relevant: All work of OU is considered for this appraisal)
All Services: All services underway is included in the organizational unitSampling Factor Values: All services (All Services): All services and work in the UO is included
None services (All Services): None services and work in the UO is excludedSubgroups: Outsourcing Subgroup: Subgroup that is responsible to execute all outsourcing services for customers based on services contracts
61 People, 3 Basic Units
– All services
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