Organization Name:
(组织名称) Kórima® Sistemas de Gestión S.A.P.I. de C.V.
(组织名称) Kórima® Sistemas de Gestión S.A.P.I. de C.V.
Organizational Unit:
(组织单位) Consultancy, Training and Quality Division
(组织单位) Consultancy, Training and Quality Division
Maturity Level:
(成熟度) Maturity Level 3
(成熟度) Maturity Level 3
Appraisal End Date:
(评估结束日期) Oct 01, 2018
(评估结束日期) Oct 01, 2018
Lead Appraiser:
(主任评估师) Enrique Roman De La Torre
(主任评估师) Enrique Roman De La Torre
Sponsor:
(发起人) MARTHA TERESA FLORES VILLALOBOS
(发起人) MARTHA TERESA FLORES VILLALOBOS
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: Work is performed in the same site.)
Customer (Not Relevant: There is only one customer type.)
Size (Not Relevant: Work is performed in the same manner regardless of the service size, staff size or customer size.)
Organizational Structure (Not Relevant: Only the Consultancy, Training and Quality Division is subject to assessment.)
Type of Work: Two types of work were identified: Implementation and Incident Management.Sampling Factor Values: Implementation (Type of Work): The basic units of this subgroup are in charge of the deployment of the core product at the customer’s site. It includes installation procedures and custom configurations of the software.
Incidents Management (Type of Work): The basic units of this subgroup are in charge of collecting, processing and resolving system incidents related to Kórima’s SGG software, reported by the end customers and distribution channels.Subgroups: Implementation: Subgroup that contains Basic Units of the type “Implementation”
1 People, 1 Basic Units
– Implementation
Incidents Management: Group that contains Basic Units of the type “Incidents Management”
1 People, 1 Basic Units
– Incidents Management
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