Organization Name：
（组织名称） K4 Solutions, Inc.
（组织名称） K4 Solutions, Inc.
Organizational Unit：
（组织单位） IT Managed Services Division
（组织单位） IT Managed Services Division
Maturity Level：
（成熟度） Maturity Level 3
（成熟度） Maturity Level 3
Appraisal End Date：
（评估结束日期） Sep 29, 2018
（评估结束日期） Sep 29, 2018
Lead Appraiser：
（主任评估师） Vijaya Kothamasu
（主任评估师） Vijaya Kothamasu
Sponsor：
（发起人） Natarajan Krishnan
（发起人） Natarajan Krishnan
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: Scope is only for the projects executed from Northern VA, USA location so this factor is not applicable.)
Customer (Not Relevant: There is no influence by customer to define customer specific process and Processes which are implemented is essentially same for all the customers, so customer is not a relevant sampling factor.)
Size (Not Relevant: Size of the projects are almost similar and process implementation does not differ due to size so Size is not considered as sampling factor.)
Organizational Structure (Not Relevant: All projects are executing in IT Managed Services Unit is not relevant sampling factor)
Type of Work: Client specific work, or non-client specific work. All projects are IT Managed Services work specific to the clients.Sampling Factor Values: Call Center Services (Type of Work): K4 Solutions provides services to support the Tier 2 Call Center Support Services
Proposal Services (Type of Work): The proposal operations team prepares and delivers Government Contract response documents. Deliver compliant proposals on a timely, cost-effective manner to internal and external customersSubgroups: SG1: Service Lifecycle activities covering “call center project” processes
33 People, 1 Basic Units
– Call Center Services
SG2: Service Lifecycle activities covering “Proposal Services” processes
5 People, 1 Basic Units
– Proposal Services
说明：该信息摘自CMMI官网公示，更多详情请点击这里查看。注：CMMI认证有效期3年，过期链接失效。
