Customer (Not Relevant: The OU serves primarily carryout software R&D projects for government enterprises in China; and the processes are the same and a not differentiator.)

Size (Not Relevant: The projects in the OU are not categorized by Size, and follow same business processes, hence not a differentiator.)

Organizational Structure (Not Relevant: The projects and services in the OU are not differentiated by its organization structure, and hence follow the same business processes and activities.)

Type of Work: In the OU, all the projects type of work is categorized as Software Development, and Software Maintenance of the Cloud Platform; hence a differentiator.

Software Maintenance (Type of Work): Software Maintenance of the Cloud-based Platform; for government enterprise in China.

SG2: All full lifecycle Software Maintenance of cloud-based platform in medical domain carried out for government customers is included in this subgroup. Waterfall lifecycle is followed for all the projects. For sampling, all Operation and Maintenance projects carried out and completed in the last 12 months have been considered for this appraisal. This subgroup represents the core process areas of CMMI-DEV implementation in the OU.
6 People, 1 Basic Units
– Software Maintenance