Infosys Limited and Infosys Technologies (China) Co. Li

Organization Name：
（组织名称） Infosys Limited and Infosys Technologies (China) Co. Limited

Organizational Unit：
（组织单位） Finacle Product Development and Application Development, Maintenance, and Testing within Infosys Limited and Infosys Technologies (China)

Maturity Level：
（成熟度） Maturity Level 5

Appraisal End Date：
（评估结束日期） Aug 02, 2013

Lead Appraiser：
（主任评估师） Edward Weller

Sponsor：
（发起人） SRINATH BATNI

Sampling Summary： （抽样汇总）

Sampling Factors:	Location: India and China are different – see Appraisal Plan for details Customer: There are two categories – Finacle product development and ADM (See Type of work) where only one statistically significant factor was identified, ECS Cost of Quality Size (Not Relevant: Not relevant: Projects use similar process and performance baselines are not statistically different due to project size) Organizational Structure: Any structural differences are included in Location (China/India) and Finacle product development vs ADM) with the exception of ECS Java Major Enhancements Type of Work: Application Development. Maintenance and Testing (ADM) project teams are consistent in personnel experience by job function and use the same organizational processes. Relecant factors include Full/Partial life cycle, Major/Minor-bug fix maintenancem and manual/automated testing
Sampling Factor Values:	India (Location): work done in India China (Location): Work Done in China BBSR (Location): Full LC development in BBSR has a different performance baseline ADM (Customer): All work done in ADM uses a common process and performance baselines are not statistically different other than the two mentioned under location Finacle (Customer): Product development for Infosys flagship financial product ECS Java Major Enhancement (Organizational Structure): ECS Java Major Enhancements show a statistically different performance for CoQ Other than ECS Major Enh (Organizational Structure): Major Enhancements other than ECS Malor Java Finacle Core (Type of Work): one distinct part of Finacle product Finacle CRM (Type of Work): one distinct part of Finacle product Finacle e-Banking (Type of Work): one distinct part of Finacle product Finacle Release (Type of Work): Release management for the product Finacle Treasury (Type of Work): one distinct part of Finacle product Maint-Archie (Type of Work): one distinct part of Finacle product maintenance Maint-Core (Type of Work): one distinct part of Finacle product maintenance Maint-CRM (Type of Work): one distinct part of Finacle product maintenance Maint-eBanking (Type of Work): one distinct part of Finacle product maintenance Maint-Treasury (Type of Work): one distinct part of Finacle product maintenance Maint-WMS (Type of Work): one distinct part of Finacle product maintenance Testing-Core (Type of Work): one distinct part of Finacle product testing Testing-CRM (Type of Work): one distinct part of Finacle product testing Testing-eBanking (Type of Work): one distinct part of Finacle product testing Testing – Treasury (Type of Work): one distinct part of Finacle product testing Testing – Maintenance (Type of Work): one distinct part of Finacle product testing Testing – Automation – Core (Type of Work): one distinct part of Finacle product testing Development – full Life Cycle (Type of Work): Development projects in Application Development and Maintenance executing full life cycle projects Development – Partial Life Cycle (Type of Work): Projects that start at Design or end before full system test Maintenance-Major Enhancement (Type of Work): Maintenance projects that do major enhancements Maintenance – Bug Fix (Type of Work): maintenance projects including bug fixing-Time and Materials Manual Testing (Type of Work): development and execution of manual tests Performance Testing (Type of Work): development and execution of performance tests Finacle WMS (Type of Work): one distinct part of Finacle product Automated testing (Type of Work): Development of automated tests in IVS
Subgroups:	Development – full Life Cycle: Development – full Life Cycle 593 People, 48 Basic Units – India – ADM – Development – full Life Cycle Development Partial LC: Dev projects that do not execute across the full requirements-Acceptance test cycle 377 People, 25 Basic Units – Development – Partial Life Cycle – ADM – India Development-full LC BBSR: Dev projects in BBSR Full LC 136 People, 10 Basic Units – ADM – Development – Partial Life Cycle – BBSR Maint Major Enh: Maintenance Major Enhancements 4535 People, 178 Basic Units – Maintenance-Major Enhancement – ADM – India Maint Major ECS Java: Maintenance Major Enhancements in ECS using Java 442 People, 22 Basic Units – India – ADM – ECS Java Major Enhancement – Maintenance-Major Enhancement Minor Enh + Bug fix: Minor Enhancement and Big Fix 5770 People, 264 Basic Units – Maintenance – Bug Fix – ADM – India Testing Manual: Projects doing manual test development 4826 People, 223 Basic Units – India – ADM – Manual Testing Automated Testing: Projects developing automated tests 152 People, 11 Basic Units – Automated testing – ADM – India Performance Testing: Projects doing performance test development 172 People, 6 Basic Units – India – ADM – Performance Testing China Dev Full LC: Development projects in China -Full LC 101 People, 5 Basic Units – Development – full Life Cycle – ADM – China China Dev Partial LC: Projects in China doing partial LC development 15 People, 2 Basic Units – China – ADM – Development – Partial Life Cycle China Maiont Major Enhancement: Projects doing major enhancements in China 156 People, 9 Basic Units – Maintenance-Major Enhancement – ADM – China China-Minor enh + bug fix: China projects doing minor enhancements and bug fixing 265 People, 17 Basic Units – China – ADM – Maintenance – Bug Fix China Testing Manual: China projects developing manual tests 169 People, 8 Basic Units – Manual Testing – ADM – China China Testing Automated: Projects in China doing Automated testing 30 People, 2 Basic Units – China – ADM – Automated testing Finacle Dev Core: Finacle projects doing Core development 316 People, 19 Basic Units – India – Finacle – Finacle Core Finacle CRM: Finacle CRM Development 88 People, 4 Basic Units – Finacle CRM – Finacle – India Finacle eBanking Dev: Finacle eBanking Development 71 People, 6 Basic Units – India – Finacle – Finacle e-Banking Finacle Release Development: projects that manages production release and CM 4 People, 4 Basic Units – Finacle Release – Finacle – India Finacle Treasury Dev: Projects that develop product for Treasury 18 People, 3 Basic Units – India – Finacle – Finacle Treasury Finacle WMS: Projects that develop WMS 64 People, 5 Basic Units – Finacle – India – Finacle WMS Finacle Maint Archie: projects that maintain Archie 53 People, 6 Basic Units – India – Maint-Archie – Finacle Finacle Maint Core: Projects that maintain Core 259 People, 9 Basic Units – Finacle – Maint-Core – India Finacle Maint CRM: Projects that maintain CRM 184 People, 6 Basic Units – India – Maint-CRM – Finacle Finacle Maint e-Banking: Projects that maintein e-Banking 127 People, 7 Basic Units – Finacle – Maint-eBanking – India Finacle Maint Treasury: Finacle projects maintaining Treasury 23 People, 2 Basic Units – India – Maint-Treasury – Finacle Finacle Maint WMS: Finacle Projects maintaining WMS 5 People, 1 Basic Units – Finacle – Maint-WMS – India Testing-Core: Finacle projects that developt tests for Core 215 People, 5 Basic Units – India – Testing-Core – Finacle Testing-E-Banking: Finacle projects that developt tests for e-Banking 36 People, 2 Basic Units – Finacle – Testing-eBanking – India Testing-Treasury: Finacle projects that develop tests for Treasury 11 People, 1 Basic Units – India – Testing – Treasury – Finacle Finacle Maintenance Testing: Finacle test projects that test maintenance releases 91 People, 9 Basic Units – Finacle – Testing – Maintenance – India Testing-CRM: Finacle testing for CRM 33 People, 1 Basic Units – India – Testing-CRM – Finacle Finacle Test Automation-Core: Finacle projects that develop automated tests for Core 15 People, 1 Basic Units – Finacle – Testing – Automation – Core – India

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