Organization Name：
（组织名称） Mahindra & Mahindra Financial Services Limited
（组织名称） Mahindra & Mahindra Financial Services Limited
Organizational Unit：
（组织单位） Non-Banking Financial Services in India
（组织单位） Non-Banking Financial Services in India
Maturity Level：
（成熟度） Maturity Level 3
（成熟度） Maturity Level 3
Appraisal End Date：
（评估结束日期） Sep 30, 2015
（评估结束日期） Sep 30, 2015
Lead Appraiser：
（主任评估师） Rajesh Naik
（主任评估师） Rajesh Naik
Sponsor：
（发起人） Vinay Deshpande
（发起人） Vinay Deshpande
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location: The locations for MMFSL can be divided into (1) HO-Mumbai (2) CG1 and (3) CG2
Customer (Not Relevant: This organization handles consumers (public), as it provides financial services to individuals. There are thousands of customers, and customers do not influence the people related processes. Hence “customer” as a sampling factor is not relevant.)
Size (Not Relevant: The people related practices are independent of the size of the Basic Units. Hence this factor is not relevant.)
Organizational Structure (Not Relevant: This is subsumed in the factor “type of work”. The organization structure is also aligned to the “Locations”.)
Type of Work: Essentially the work is divided into 3 types (1) Corporate (2) Zonal (3) RegionalSampling Factor Values: Mumbai (Location): The city of Mumbai where the Head Office is located.
CG1 (Location): Zonal and Regional Offices located in the North and West.
CG2 (Location): Zonal and Regional Offices located in the South and East.
Corporate Work (Type of Work): Design of new products and services, and driving, assisting and monitoring the zonal and regional operations.
Zonal Work (Type of Work): Supporting the regional operations, monitoring the regional operations and driving campaigns, and handling partnerships.
Regional Work (Type of Work): Acquiring customers, disbursing loans, accounting, and collections.Subgroups: Mumbai-Corporate Work: Basic units in the Mumbai offices doing corporate work.
273 People, 7 Basic Units
– Mumbai
– Corporate Work
CG1-Zonal Work: Zonal Office teams in Country Group 1
29 People, 4 Basic Units
– Zonal Work
– CG1
CG2-Zonal Work: Zonal Office teams in Country Group 2
27 People, 4 Basic Units
– CG2
– Zonal Work
CG1-Regional Work: Regional teams in Country Group 1
7192 People, 32 Basic Units
– Regional Work
– CG1
CG2-Regional Work: Regional teams in Country Group 2
7055 People, 40 Basic Units
– CG2
– Regional Work
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