Mahindra & Mahindra Ltd.-2019-CMMI3

CMMI认证查询 cmmirz 2年前 (2019-06-17) 143次浏览 0个评论
Organization Name:
(组织名称)
Mahindra & Mahindra Ltd.
Organizational Unit:
(组织单位)
Enterprise IT BU
Maturity Level:
(成熟度)
Maturity Level 3
Appraisal End Date:
(评估结束日期)
Jun 18, 2019
Lead Appraiser:
(主任评估师)
Mangesh Katalkar
Sponsor:
(发起人)
BHARAT MOOSSADDEE
Sampling Summary:
(抽样汇总)
Sampling Factors: Location (Not Relevant: One location i.e. Mumbai – This has no bearing on process execution.)
Customer (Not Relevant: Work is performed for the internal customers. Standard processes defined at organization level are uniformly implemented for customer in order to ensure consistent outcome in quality and customer experience.)
Size (Not Relevant: Work group/basic unit are of size that ranges from 25 to 60 persons accounted for by Organizational Structure.)
Organizational Structure: Departments/Divisions of BU are depicted on an organization chart. Work is performed differently across different departments. Process areas affected are Work Management, Service Establishment and Delivery process areas.
Type of Work (Not Relevant: Type of work includes Support Services for enterprise IT activities accounted for by Organizational Structure. Standard processes defined at organization level are implemented to execute the work.)
Sampling Factor Values: Employee Digital Experience (Organizational Structure): Employee Digital Experience department provides support services such as Level 1 Technical Support, multi device multimedia communication service.
IT Infrastructure platform (Organizational Structure): IT Infrastructure platforms department provides support services such as data center operations, network management, SAP basis technical support.
Subgroups: SG1: Support services from Employee Digital Experience
70 People, 2 Basic Units
– Employee Digital Experience
SG2: Support services from IT Infrastructure platform
130 People, 3 Basic Units
– IT Infrastructure platform

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