Organization Name：
（组织名称） Manipal Business Solutions Private Limited
（组织名称） Manipal Business Solutions Private Limited
Organizational Unit：
（组织单位） Development and Service Group
（组织单位） Development and Service Group
Maturity Level：
（成熟度） Maturity Level 3
（成熟度） Maturity Level 3
Appraisal End Date：
（评估结束日期） Dec 20, 2018
（评估结束日期） Dec 20, 2018
Lead Appraiser：
（主任评估师） ANURAG JAUHARI
（主任评估师） ANURAG JAUHARI
Sponsor：
（发起人） Kolyur Shrinivas Rao
（发起人） Kolyur Shrinivas Rao
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: Ways of working doesn’t differs on the basis of location as it has only one location of operation.)
Customer (Not Relevant: Ways of working doesn’t differs on the basis of customers as all follow the same processes.)
Size (Not Relevant: Ways of working doesn”t differs on the basis of size as all are mid size projects and helpdesk work with similar ticket volume.)
Organizational Structure (Not Relevant: All projects falls under the same hierarchy of the organization structure, so there is no difference in ways of working.)
Type of Work: The organization provides both Software Development and IT Service Delivery.
Technology and Domain: Development projects are in different technologies (web-based and mobile-based).Sampling Factor Values: Software Development (Type of Work): Software development based on customer requirements.
IT Service Delivery (Type of Work): IT service delivery for client as a helpdesk and query resolution.
.Net (Technology and Domain): Software development using .Net technology
Android (Technology and Domain): Software development using Android technologySubgroups: SDN: Software development based on customer requirements and designed and developed using .Net technology.
10 People, 1 Basic Units
– Software Development
– .Net
SDA: Software development based on customer requirements and designed and developed using Android technology.
5 People, 1 Basic Units
– Android
– Software Development
ITSD: IT service delivery for government client as a helpdesk and query resolution for HR tickets.
62 People, 2 Basic Units
– IT Service Delivery
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