Organization Name：
（组织名称） MISA Joint Stock Company (MISA JSC)
（组织名称） MISA Joint Stock Company (MISA JSC)
Organizational Unit：
（组织单位） Software Development Centre
（组织单位） Software Development Centre
Maturity Level：
（成熟度） Maturity Level 3
（成熟度） Maturity Level 3
Appraisal End Date：
（评估结束日期） Jun 01, 2018
（评估结束日期） Jun 01, 2018
Lead Appraiser：
（主任评估师） Ramamurthy Rangarajan
（主任评估师） Ramamurthy Rangarajan
Sponsor：
（发起人） Long Lu Thanh , Nguyen Quang Hoang
（发起人） Long Lu Thanh , Nguyen Quang Hoang
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: Not Relevant for Diversity. Only One Location, Hanoi.)
Customer (Not Relevant: Not Relevant for Diversity. Refer to Organizational Structure. The Development Center has 4 customer focused departments (Household, Enterprise, State Admin and Public Services) and each of this is focused on a type of customer (Enterprise, Government and Individual). Both these factors are the same and since Organizational structure is already considered this is stated as NO. Customer subsumed in Organizational Structure. Individual Customers do not have an influence on process implementation.)
Size (Not Relevant: Not Relevant for Diversity.No difference based on work and team size There are no process differences owing to team size.)
Organizational Structure: Based on types of Customers serviced – Enterprise, Government or Individuals, there are 4 divisions – Household, Enterprise, State Admin and Public Services
Type of Work: Development & Maintenance & Enhancements are two types of work that existsSampling Factor Values: Household (Organizational Structure): For Household Customers
Enterprise (Organizational Structure): For Enterprise Customers
State Admin (Organizational Structure): For State Admin Customers
Public Services (Organizational Structure): For Public Services Customers
Development (Type of Work): Development Projects
Maintenance (Type of Work): Maintenance ProjectsSubgroups: G01: Household, Development Projects
13 People, 2 Basic Units
– Household
– Development
G02: Household Maintenance Projects
43 People, 3 Basic Units
– Household
– Maintenance
G03: Enterprise Development Projects
21 People, 1 Basic Units
– Enterprise
– Development
G04: Enterprise Maintenance Projects
46 People, 4 Basic Units
– Enterprise
– Maintenance
G05: State Admin Maintenance
37 People, 3 Basic Units
– Maintenance
– State Admin
G06: Public Services, Development
5 People, 1 Basic Units
– Public Services
– Development
G07: Public Services, Maintenance Projects
17 People, 2 Basic Units
– Public Services
– Maintenance
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