Organization Name：
（组织名称） NCS Pte. Ltd.
（组织名称） NCS Pte. Ltd.
Organizational Unit：
（组织单位） Land Transport – Business Application Services
（组织单位） Land Transport – Business Application Services
Maturity Level：
（成熟度） Maturity Level 5
（成熟度） Maturity Level 5
Appraisal End Date：
（评估结束日期） Mar 15, 2018
（评估结束日期） Mar 15, 2018
Lead Appraiser：
（主任评估师） Gururaj Managuli
（主任评估师） Gururaj Managuli
Sponsor：
（发起人） Bee Luan Lim
（发起人） Bee Luan Lim
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: The OU operates from one location (Singapore). Hence it is not considered as sampling factor.)
Customer (Not Relevant: For the business area selected, there is only one customer. Hence it is not considered as sampling factor.)
Size (Not Relevant: The project size does not drive the process implementation. The QMS is flexible to accommodate different size of projects. There is no key difference in execution of different size of projects and hence it is not considered as sampling factor.)
Organizational Structure (Not Relevant: Only business area has been considered as part of OU. Hence it is not considered as sampling factor.)
Type of Work: The Projects and Services provided constitute of different kind of work and the lifecycle activities will be different.Sampling Factor Values: Development (Type of Work): Software Development projects
Maintenance and Support (Type of Work): Projects providing software maintenance and support services
DEV and Maintenance (Type of Work): Projects delivering both development and maintenance services.Subgroups: DEV: Projects providing software development services
36 People, 1 Basic Units
– Development
Maint: Maintenance and support projects
8 People, 2 Basic Units
– Maintenance and Support
DEV and Maint: Projects with composite services – both development, enhancements and support services
55 People, 4 Basic Units
– DEV and Maintenance
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