Neurotech Tecnologia da Informação S.A-2014-CMMI2

CMMI认证查询 cmmirz 7年前 (2014-12-12) 245次浏览 0个评论
Organization Name:
Neurotech Tecnologia da Informação S.A
Organizational Unit:
Software Factory and Service Desk
Maturity Level:
Maturity Level 2
Appraisal End Date:
Dec 13, 2014
Lead Appraiser:
Ana Rouiller
Domingos Monteiro
Sampling Summary:
Sampling Factors: Location (Not Relevant: Just one location – Recife)
Customer (Not Relevant: All customers are similar and all services/projects are performed following the same processes (not depend of customer))
Size (Not Relevant: ll projects/services are executed always for fixed number of people inside of teams. The teams are usually 3 – 9 people)
Organizational Structure (Not Relevant: All parts of OU are selected for this appraisal. All work under the OU use the same structure)
Type of Work: The work can affect the process that is used.
Sampling Factor Values: Software development and maintenance (Type of Work): Work realized for people that do maintenance and development of new features on Neurotech products
Service Desk (Type of Work): Work that is realized to attend the customers needs related with Neurotech products. Registry the needs and fix problems of customers. Do the implantation of Neurotech products on customers.
Subgroups: Software Development Subgroup: Subgroup that is responsable to execute the understanding, development and delivery the new features of Neurotech products for customers
44 People, 5 Basic Units
– Software development and maintenance
Servicedesk Subgroup: Subgroup that attend the customers needs related with Neurotech products. Registry the needs, help and do implantation of software on customers
17 People, 1 Basic Units
– Service Desk

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