Organization Name:
(组织名称) Nextenders India Pvt. Ltd.
(组织名称) Nextenders India Pvt. Ltd.
Organizational Unit:
(组织单位) Software Support Services
(组织单位) Software Support Services
Maturity Level:
(成熟度) Maturity Level 3
(成熟度) Maturity Level 3
Appraisal End Date:
(评估结束日期) Oct 29, 2018
(评估结束日期) Oct 29, 2018
Lead Appraiser:
(主任评估师) Hitesh Sanghavi
(主任评估师) Hitesh Sanghavi
Sponsor:
(发起人) Sumeet Bhatt
(发起人) Sumeet Bhatt
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: Projects are providing services from different locations, but the type of services are same ie: support the customers using the same product. Thus this is not a potential differentiator.)
Customer (Not Relevant: Same service life-cycle (for product support) is followed for each customer, thus it is not a potential differentiator.)
Size: Team sizes for the services are of two types : Small (1-5 people) and Big (6-12 people). Hence WP, WMC, IWM, RSKM, DAR, SD, CAM process areas will be implemented differently, as big size projects will divide the service task internally in a different way than small teams
Organizational Structure (Not Relevant: OU is located in a multiple location but structure is small and flat without many management layers. Thus it is not a potential differentiator.)
Type of Work (Not Relevant: All services are similar as they support same product)Sampling Factor Values: Small (Size): Team size of 1-5.
Big (Size): Team size of 6-12Subgroups: Small: Team size of 1-5.
13 People, 6 Basic Units
– Small
Big: Team size of 6-12
18 People, 2 Basic Units
– Big
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