NSEIT Limited-2020-CMMI5

CMMI认证查询 cmmirz 2个月前 (01-31) 29次浏览 0个评论
Organization Name:
(组织名称)
NSEIT Limited
Organizational Unit:
(组织单位)
Digital Examination
Maturity Level:
(成熟度)
Maturity Level 5
Appraisal End Date:
(评估结束日期)
Feb 01, 2020
Lead Appraiser:
(主任评估师)
Mangesh Katalkar
Sponsor:
(发起人)
Ramamurthy Krishnan
Sampling Summary:
(抽样汇总)
Sampling Factors: Location (Not Relevant: One location – This has no bearing on process execution.)
Customer (Not Relevant: Work is not performed differently depending on the customer served by that work. Standard processes defined at organization level are uniformly implemented across every customer in order to ensure consistent outcome in quality and customer experience.)
Size (Not Relevant: Work group/basic unit are of size that ranges from 10 to 28 persons accounted for by type of work.)
Organizational Structure (Not Relevant: One division as depicted on an organization chart – This has no bearing on process execution.)
Type of Work: Work is performed differently based on the type of work i.e. Core operations and delivery, Annuity, New Business, Centre Operation support. Process areas affected are Work Management, Service Establishment and Delivery process areas.
Sampling Factor Values: Core operations and delivery (Type of Work): Core operations and delivery with acquisition of products/services from suppliers is to facilitate the overall conduct of exams at NSEIT owned test centers based on continuous basis requirement.
Annuity (Type of Work): Annuity with acquisition of products/services is to handle the existing customer or already boarded customers who have completed one contract cycle with New Business. It facilitates the overall conduct of exams at NSEIT owned test centers and NSEIT authorized test centers based on existing customer requirement.
New Business (Type of Work): New Business with acquisition of products/services from suppliers is designed mainly to induct new customers, creating the registration portal with the help of software development function, conduct online exams with the help of regional operations in consultation with Channel management and manage Operations based customer requirement.
Centre Operation support (Type of Work): Centre Operation support with acquisition of products/services from suppliers is to facilitate the NSEIT owned test centers and NSEIT authorized test centers IT Infrastructure from head office to all locations.
Subgroups: SG1: Core operations and delivery with acquisition of products/services from suppliers
10 People, 1 Basic Units
– Core operations and delivery
SG2: Annuity with acquisition of products/services from suppliers
15 People, 1 Basic Units
– Annuity
SG3: New Business with acquisition of products/services from suppliers
10 People, 1 Basic Units
– New Business
SG4: Centre Operation support with acquisition of products/services from suppliers
28 People, 1 Basic Units
– Centre Operation support

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