Organization Name:
(组织名称) NTT DATA
(组织名称) NTT DATA
Organizational Unit:
(组织单位) Social Insurance Section 1 and Systems Group 4 of Section 2, Public Welfare IT Services Division, Public Sector 2
(组织单位) Social Insurance Section 1 and Systems Group 4 of Section 2, Public Welfare IT Services Division, Public Sector 2
Maturity Level:
(成熟度) Maturity Level 3
(成熟度) Maturity Level 3
Appraisal End Date:
(评估结束日期) Mar 16, 2020
(评估结束日期) Mar 16, 2020
Lead Appraiser:
(主任评估师) Hanae Nakamura
(主任评估师) Hanae Nakamura
Sponsor:
(发起人) Norifumi Yamada , TAKAHIRO UEMURA
(发起人) Norifumi Yamada , TAKAHIRO UEMURA
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Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: All activities are performed in one location)
Customer (Not Relevant: One customer)
Size (Not Relevant: Project size does not affect process implementation.)
Organizational Structure: Different processes are defined for each group
Type of Work (Not Relevant: All are service delivery)Sampling Factor Values: SH1(Terminal) (Organizational Structure): Service delivery group using SH1 processes
SH3(Integrated Service management) (Organizational Structure): Service delivery group using SH3 processes
SH4(Business Application) (Organizational Structure): Service delivery group using SH4 processes
SH5(Server) (Organizational Structure): Service delivery group using SH5 processesSubgroups:
SH1: Terminal maintenance service
299 People, 1 Basic Units
– SH1(Terminal)
SH3: Integrated service management
121 People, 1 Basic Units
– SH3(Integrated Service management)
SH4: Business Application maintenance service
87 People, 1 Basic Units
– SH4(Business Application)
SH5: Server maintenance service
62 People, 1 Basic Units
– SH5(Server)
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