Rhtress Operative Software S.A. de C.V.-2015-CMMI2

CMMI认证查询 cmmirz 7年前 (2015-03-19) 226次浏览 0个评论
Organization Name:
Rhtress Operative Software S.A. de C.V.
Organizational Unit:
Distribution and Support Services
Maturity Level:
Maturity Level 2
Appraisal End Date:
Mar 20, 2015
Lead Appraiser:
Alma Patricia Gutiérrez Robles
Juan Pablo Burciaga Guevara
Sampling Summary:
Sampling Factors: Location (Not Relevant: The only location for the company is Gomez Palacio, Durango, Mexico.)
Customer (Not Relevant: All customers are commercial companies.)
Size (Not Relevant: Size only affects the volume of the boxed software to be produced (manufacturing is always subcontracted), not the way work is performed.)
Organizational Structure (Not Relevant: There is only one manager that supervises all of the work of the company.)
Type of Work: Two types of work were identified: (1) Software Distribution; (2) Technical Support.
Sampling Factor Values: Software Distribution (Type of Work): Generation of software packages (of the company’s products) and delivery to distributors.
Technical Support (Type of Work): Technical support to current users and to resellers.
Subgroups: Subgroup 1: Projects to generate software packages and delivery to resellers.
1 People, 1 Basic Units
– Software Distribution
Subgroup 2: Projects to manage users support requests.
1 People, 1 Basic Units
– Technical Support

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