Organization Name：
（组织名称） Rhtress Operative Software S.A. de C.V.
（组织名称） Rhtress Operative Software S.A. de C.V.
Organizational Unit：
（组织单位） Distribution and Support Services
（组织单位） Distribution and Support Services
Maturity Level：
（成熟度） Maturity Level 2
（成熟度） Maturity Level 2
Appraisal End Date：
（评估结束日期） Mar 20, 2015
（评估结束日期） Mar 20, 2015
Lead Appraiser：
（主任评估师） Alma Patricia Gutiérrez Robles
（主任评估师） Alma Patricia Gutiérrez Robles
Sponsor：
（发起人） Juan Pablo Burciaga Guevara
（发起人） Juan Pablo Burciaga Guevara
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: The only location for the company is Gomez Palacio, Durango, Mexico.)
Customer (Not Relevant: All customers are commercial companies.)
Size (Not Relevant: Size only affects the volume of the boxed software to be produced (manufacturing is always subcontracted), not the way work is performed.)
Organizational Structure (Not Relevant: There is only one manager that supervises all of the work of the company.)
Type of Work: Two types of work were identified: (1) Software Distribution; (2) Technical Support.Sampling Factor Values: Software Distribution (Type of Work): Generation of software packages (of the company’s products) and delivery to distributors.
Technical Support (Type of Work): Technical support to current users and to resellers.Subgroups: Subgroup 1: Projects to generate software packages and delivery to resellers.
1 People, 1 Basic Units
– Software Distribution
Subgroup 2: Projects to manage users support requests.
1 People, 1 Basic Units
– Technical Support
说明：该信息摘自CMMI官网公示，更多详情请点击这里查看。注：CMMI认证有效期3年，过期链接失效。
