Organization Name：
（组织名称） Optimal Solutions Group, LLC
（组织名称） Optimal Solutions Group, LLC
Organizational Unit：
（组织单位） Research, Development, and Service Delivery
（组织单位） Research, Development, and Service Delivery
Maturity Level：
（成熟度） Maturity Level 3
（成熟度） Maturity Level 3
Appraisal End Date：
（评估结束日期） Aug 30, 2017
（评估结束日期） Aug 30, 2017
Lead Appraiser：
（主任评估师） Richard Bechtold
（主任评估师） Richard Bechtold
Sponsor：
（发起人） Mark Turner , Tracye Turner
（发起人） Mark Turner , Tracye Turner
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: Projects are located at different locations, and support involves stakeholders from around the world. However, the processes used for these projects are highly consistent and not significantly influenced by location. Factors that contribute to process consistency include the research-intensive nature of the services, and reliance upon an in-house proprietary tool, Revelo (sm), that helps standardize development support (i.e., Revelo being tailored for client-specific needs).)
Customer (Not Relevant: Although the customers are different federal government agencies, customer type does not notably affect process implementation or performance. The customer “community” (federal government) sometimes has very similar needs across agencies. The type of support these agencies are looking for is rather consistent (research, data analysis, and management) as are project challenges and risks. As a result, process implementation and performance is kept highly consistent to better ensure quality.)
Size (Not Relevant: Generally, process performance is consistent, and does not vary significantly due to size. Any variance occurs in accordance with tailoring criteria.)
Organizational Structure (Not Relevant: The organizational unit has a relatively flat management structure. Therefore organizational structure does not cause significant variations in the performance of processes.)
Type of Work: Type of work does notably affect how processes have been implemented. Research based projects or work tend to rely more heavily on the Services process areas, where product based projects or work tend to rely more heavily on Development process areas. In any event, all selected (and representative) projects/work rely on both frameworks, but there is variance on how the frameworks have been interpreted and applied at the project/work level. Tailoring guidelines directly accommodate this.Sampling Factor Values: Research-Intensive (Type of Work): Projects are categorized, implemented, and managed as “Research Intensive” projects when their primary deliverables are trade studies, research results, etc. Nonetheless, significant efforts at development are often critical to these projects/work efforts
Product-Intensive (Type of Work): Projects are categorized, implemented, and managed as “Product Intensive” projects/work when their primary deliverables are software, software fixes and upgrades, etc. Nonetheless, significant efforts at research and service development and delivery are often critical to these projects/work effortsSubgroups: Research-Intensive: Projects are categorized, implemented, and managed as “Research Intensive” projects when their primary deliverables are trade studies, research results, etc. Nonetheless, significant efforts at development are often critical to these projects/work efforts
25 People, 7 Basic Units
– Research-Intensive
Product-Intensive: Projects are categorized, implemented, and managed as “Product Intensive” projects/work when their primary deliverables are software, software fixes and upgrades, etc. Nonetheless, significant efforts at research and service development and delivery are often critical to these projects/work efforts
31 People, 3 Basic Units
– Product-Intensive
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