PROLIFICS CORPORATION LIMITED-2020-CMMI5

Organization Name：
（组织名称） PROLIFICS CORPORATION LIMITED

Organizational Unit：
（组织单位） Software Services Unit

Maturity Level：
（成熟度） Maturity Level 5

Appraisal End Date：
（评估结束日期） Sep 09, 2020

Lead Appraiser：
（主任评估师） Rajarshi Kumar Das

Sponsor：
（发起人） Ramarao Bolli

Sampling Summary： （抽样汇总）

Sampling Factors:

Location (Not Relevant: All services are delivered from one location)

Customer (Not Relevant: The customer is interested in the service and as such has never had a say or interest in the process)

Size (Not Relevant: Testing and Support services have a significant difference in size (this is addressed under ‘Type of Work’). Within the two groups the size of individual tickets / service requests is about the same and does not have any impact on the process)

Organizational Structure (Not Relevant: There is no difference in the process to be followed based on organization structure as this is one group)

Type of Work: There are two lines of business – Testing services and Managed Support which follow different life cycles

Sampling Factor Values:

Testing (Type of Work): Testing services

Support (Type of Work): Managed support services

Subgroups:

Testing: Testing services
230 People, 2 Basic Units
– Testing

Support: Support services
40 People, 2 Basic Units
– Support

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