I Qbit S.A. de C.V.-2015-CMMI2

CMMI认证查询 cmmirz 7年前 (2015-01-29) 240次浏览 0个评论
Organization Name:
(组织名称)
I Qbit S.A. de C.V.
Organizational Unit:
(组织单位)
Customer Service Business Unit
Maturity Level:
(成熟度)
Maturity Level 2
Appraisal End Date:
(评估结束日期)
Jan 30, 2015
Lead Appraiser:
(主任评估师)
Giuseppe Satriani
Sponsor:
(发起人)
Luis Presuel
Sampling Summary:
(抽样汇总)
Sampling Factors: Location (Not Relevant: Just one location: Queretaro)
Customer (Not Relevant: The service is the same for all types of customers)
Size (Not Relevant: No significant variation)
Organizational Structure: The entire OU is the sample
Type of Work (Not Relevant: Only the Customer Service is within the appraisal scope)
Sampling Factor Values: All Services (Organizational Structure): All Customer Support type of services executed within the OU
NULL (Organizational Structure): No Services
Subgroups: ALL Services: All the Customer Service type of services executed within the OU
6 People, 2 Basic Units
– All Services

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