Organization Name:
(组织名称) Quipux S.A.S
(组织名称) Quipux S.A.S
Organizational Unit:
(组织单位) Support Desk
(组织单位) Support Desk
Maturity Level:
(成熟度) Maturity Level 3
(成熟度) Maturity Level 3
Appraisal End Date:
(评估结束日期) Nov 09, 2017
(评估结束日期) Nov 09, 2017
Lead Appraiser:
(主任评估师) Marcelo Amadio
(主任评估师) Marcelo Amadio
Sponsor:
(发起人) Juan Guillermo Usme
(发起人) Juan Guillermo Usme
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: Besides some part of the work is performed in Ivory Cost, process followed is established in Colombia and there were no local adaptations.)
Customer (Not Relevant: The service is provided as-is and no specific customer requirements or adaptations are accepted.)
Size (Not Relevant: If services differs in size, work is divided into groups so standard process is followed)
Organizational Structure (Not Relevant: Same organizational divisions serving all projects)
Type of Work: Work is divided in Support Desk only, and Support Desk and OperationsSampling Factor Values: Support Desk (Type of Work): Help desk supporting Quipux products
Support and Operations (Type of Work): Help Desk and Operation of Quipux ProductsSubgroups: S1: Support Desk
36 People, 3 Basic Units
– Support Desk
S2: Support and Operations
41 People, 3 Basic Units
– Support and Operations
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