Organization Name:
(组织名称) ULTRASIST S.A. de C. V.
(组织名称) ULTRASIST S.A. de C. V.
Organizational Unit:
(组织单位) Operations Direction.
(组织单位) Operations Direction.
Maturity Level:
(成熟度) Maturity Level 5
(成熟度) Maturity Level 5
Appraisal End Date:
(评估结束日期) May 08, 2015
(评估结束日期) May 08, 2015
Lead Appraiser:
(主任评估师) Jose Luis Iparraguirre
(主任评估师) Jose Luis Iparraguirre
Sponsor:
(发起人) María Julia Orozco
(发起人) María Julia Orozco
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: All the units considered in the scope of the project are based on the same location, using the same office facilities in Mexico City)
Customer: Relevant in Service Delivery, resulting in different process performance baselines, as a consequence of their respective singularities, in terms of the Methodology in place, the scope of the Service and the unique characteristics of each environment
Size (Not Relevant: Projects are split into increments of 4 weeks, with micro-increments of 1 week, addressing larger projects in the same manner than smaller ones)
Organizational Structure (Not Relevant: Structure is common for all the projects and services)
Type of Work: This point consolidates the key factor affecting the way in which processes are being implemented, resulting in Development projects and Support Services
Development Paradigm: This point classifies the development projects into two different manners of addressing them, using the support of the specialized team for implementing technicalities and implementing everything inside the project teamSampling Factor Values: BN (Customer): Customer 1
CC (Customer): Customer 2
DEV (Type of Work): Development Projects
SVC (Type of Work): Services
UIS (Development Paradigm): Development Projects using the support of the internal services team
NUIS (Development Paradigm): Development Projects not using the support of the internal services teamSubgroups: 1.DEV.NUIS: Development projects for implementing turnkey solutions for end customers, being the project team responsible for all the activities
39 People, 4 Basic Units
– DEV
– NUIS
2.DEV.UIS: Development projects for implementing turnkey solutions for end customers, using the services from the specialized service team.
61 People, 3 Basic Units
– UIS
– DEV
3. SBN: Support services for customer 1, implementing QA specialized services
8 People, 1 Basic Units
– SVC
– BN
4.SCC: Support services for implementing Architectural Designs, Technical reviews of work products, Quality control services, covering non-functional requirements and Deployment of versions into QA and Production environments
9 People, 1 Basic Units
– CC
– SVC
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