Organization Name:
(组织名称) Sensiple Software Solutions Pvt Ltd
(组织名称) Sensiple Software Solutions Pvt Ltd
Organizational Unit:
(组织单位) Enterprise Service Management (ESM)
(组织单位) Enterprise Service Management (ESM)
Maturity Level:
(成熟度) Maturity Level 3
(成熟度) Maturity Level 3
Appraisal End Date:
(评估结束日期) Dec 24, 2019
(评估结束日期) Dec 24, 2019
Lead Appraiser:
(主任评估师) GANESH PUTHUCODE
(主任评估师) GANESH PUTHUCODE
Sponsor:
(发起人) MURUGAN KUMAR
(发起人) MURUGAN KUMAR
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: Scope is only for the projects executed from one location i.e. Chennai so this factor is not applicable)
Customer: Two types of customers “IVR” and “Health Care” Process variance observed Viz., Project Management, Design
Size (Not Relevant: Size of the projects are almost similar and process implementation does not differ due to size so Size is not considered as sampling factor)
Organizational Structure (Not Relevant: Only one organization structure and there is no variance based on this)
Type of Work (Not Relevant: All the projects belong to “Enhancement and Maintenance” Projects)Sampling Factor Values: IVR (Customer): IVR Projects
HEALTHCARE (Customer): Health Care ProjectsSubgroups: Interactive Voice Recorder Projects: Enhancement and Maintenance Projects for IVR
39 People, 2 Basic Units
– IVR
Health Care Projects: Enhancement and Maintenance of Health care Project
13 People, 1 Basic Units
– HEALTHCARE
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