Servicios Integrales de Comunicación e Internet S.C.-CM

Organization Name：
（组织名称） Servicios Integrales de Comunicación e Internet S.C.

Organizational Unit：
（组织单位） Digital Marketing

Maturity Level：
（成熟度） Maturity Level 3

Appraisal End Date：
（评估结束日期） Mar 24, 2017

Lead Appraiser：
（主任评估师） Enrique Roman De La Torre

Sponsor：
（发起人） Valeria Orozco

Sampling Summary： （抽样汇总）

Sampling Factors:	Location (Not Relevant: Work is performed in the same geographical area.) Customer (Not Relevant: Same processes are used for service delivery regardless of the customer being served.) Size (Not Relevant: Same processes are used for service delivery, regardless of the service staff included or service delivery time.) Organizational Structure (Not Relevant: Only the Digital Marketing division is under scope.) Type of Work: Two types of work were identified: Igualas (Flexible service requests that consume hours from a fixed hour bag) and Project Specific (Group of fixed services with a clear fixed scope).
Sampling Factor Values:	Project Specific (Type of Work): Subgroup devoted to web content development, hosting, content design and technical support. Igualas (Type of Work): Flexible service requests that consume hours from a fixed hour bag.
Subgroups:	PE: Subgroup for Project Specific Basic Units 7 People, 2 Basic Units – Project Specific IG: Subgroup for Iguala type services. 6 People, 1 Basic Units – Igualas

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