Organization Name:
(组织名称) SERVICRECE & BIT, S.A. DE C.V.
(组织名称) SERVICRECE & BIT, S.A. DE C.V.
Organizational Unit:
(组织单位) Technical Support Service
(组织单位) Technical Support Service
Maturity Level:
(成熟度) Maturity Level 3
(成熟度) Maturity Level 3
Appraisal End Date:
(评估结束日期) Jul 08, 2016
(评估结束日期) Jul 08, 2016
Lead Appraiser:
(主任评估师) Alma Patricia Gutiérrez Robles
(主任评估师) Alma Patricia Gutiérrez Robles
Sponsor:
(发起人) Ricardo Orellana
(发起人) Ricardo Orellana
- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: The only location of the company is Guadalajara (in the state of Jalisco, Mexico).)
Customer (Not Relevant: The organizational unit only serves commercial customers.)
Size (Not Relevant: This type of work is managed by annual periods. The team involved in the organizational unit is small.)
Organizational Structure (Not Relevant: There is only one head of the customer support department, and that is the Systems Manager.)
Type of Work (Not Relevant: Only the first level of technical support is in the scope of the appraisal.)
Service Type: Services delivered by the organizational unit.Sampling Factor Values: Technical Support (Service Type): All Services.
Other (Service Type): Null value.Subgroups: Subgroup 1: Technical support services delivered by the organizational unit.
7 People, 1 Basic Units
– Technical Support
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