Organization Name：
（组织名称） Cloud Sherpas Inc
（组织名称） Cloud Sherpas Inc
Organizational Unit：
（组织单位） GDC - Managed Services
（组织单位） GDC - Managed Services
Maturity Level：
（成熟度） Maturity Level 3
（成熟度） Maturity Level 3
Appraisal End Date：
（评估结束日期） Dec 03, 2015
（评估结束日期） Dec 03, 2015
Lead Appraiser：
（主任评估师） Rajiv Shetye
（主任评估师） Rajiv Shetye
Sponsor：
（发起人） Elmer Tagarino
（发起人） Elmer Tagarino
- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: Single location.)
Customer (Not Relevant: No specific mandate from any customer that would influence the process.)
Size (Not Relevant: Service delivered is the same irrespective of resources in a work unit.)
Organizational Structure (Not Relevant: All work units follow same standard set of processes.)
Type of Work: Three classes of services are delivered.Sampling Factor Values: Platinum (Type of Work): Unlimited Service Requests with 24 x 7 x 365 support.
Gold (Type of Work): Unlimited Service Requests with 12 x 5 support (12 hours on Working Days)
Silver (Type of Work): Upto 15 Service Requests with 8 x 5 support ( Office hours on Working Days)Subgroups: Platinum Services: Work Units offering Platinum class of services.
7 People, 12 Basic Units
– Platinum
Gold Services: Work Units offering Gold class of services.
16 People, 13 Basic Units
– Gold
Silver Services: Work Units offering Silver class of services.
35 People, 26 Basic Units
– Silver
说明：该信息摘自CMMI官网公示，更多详情请点击这里查看。注：CMMI认证有效期3年，过期链接失效。
